- NRG Energy, Inc. (Houston, TX)
- …ability to adapt, embrace change, challenge the status quo, and ultimately remain flexible. ** Team Leadership** + Lead a small, high-performing team of ... team . + Manage conflict constructively, facilitating resolution and maintaining team cohesion. + Lead with emotional intelligence-demonstrate empathy, active… more
- PagerDuty (Austin, TX)
- …products to optimize business outcomes. + Develop and evangelize our internal AI agent platform to empower product and professional services teams to build ... product strategy and roadmap for PagerDuty's AI assistant, AI agent platform, and (workflow and runbook) automation offerings. +...has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team ,… more
- ServiceNow, Inc. (Addison, TX)
- …Join us as we pursue our purpose to make the world work better for everyone. **The Team ** The Expert Services team at ServiceNow works with customers to help ... at key stages of an engagement + Be a lead member of an overall engagement project team...risks) in a Customer Service and/or Field Service Delivery / Shared Services environment, while… more
- Anywhere Real Estate (Houston, TX)
- …improvement goals. + Collaborate closely with Brokers and Relocation Directors to assess agent team metrics and deliver actionable recommendations to enhance ... **Director of Network Success** **About the Anywhere Leads Team ** The Anywhere Leads Network comprises 500 brokers...strategic and results-driven leader to optimize revenue growth and lead conversion success across our Anywhere Leads Network of… more
- ServiceNow, Inc. (Addison, TX)
- …we pursue our purpose to make the world work better for everyone. **The Team ** The Customer Excellence Group at ServiceNow works with customers to help them achieve ... Specialist is the functional and technical expert of a customer engagement team - consulting with customers and configuring ServiceNow Integrations based on… more
- Mass Markets (Killeen, TX)
- …test. POSITION RESPONSIBILITIES Key Responsibilities: + Lead the QA team in monitoring and evaluating agent interactions across various campaigns. ... the industry. We are seeking a detail-oriented and strategic Quality Assurance Manager to lead the QA function in our BPO contact center. You will be responsible for… more
- Mass Markets (Killeen, TX)
- …organization. We are seeking an Experienced Operations Supervisor to lead a team of agents in delivering exceptional service across BPO campaigns. You'll be ... POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that… more
- ServiceNow, Inc. (Addison, TX)
- …Join us as we pursue our purpose to make the world work better for everyone. **The Team ** The Expert Services team at ServiceNow works with customers to help ... achieve their business outcomes by providing prescriptive guidance. As part of the team , you will work with our customers to drive consumption, adoption, and… more
- Toyota (Plano, TX)
- …Studio, Advertising Studio, Audience Builder, Automation Studio). + Strong expertise in Service Cloud setup (case management, live agent , knowledge management, ... and delight those we serve. We're looking for talented team members who want to Dream. Do. Grow. with...important part of the Toyota family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota… more
- Capital One (Plano, TX)
- Work from Home Bankruptcy Unit Manager As a Unit Manager at Capital One, you will lead a dynamic team of front line associates who are the face of Capital One ... must be provided by Cable or Fiber Internet Service Providers (ISP) + Hotspots and satellite services...stability Capital One reserves the right to ask the agent to upgrade internet service to ensure… more