- NTT America, Inc. (Austin, TX)
- …Your Potential: Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The ** Service Delivery Manager (SDM)** is responsible for coordinating a team ... expenses) + Identify and drive continuous improvement initiatives + Lead service reviews on account, engagement, and...support (client or supplier) experience 1. 3+ years of Service Delivery , Account Management, or Project Management… more
- Kyndryl (Dallas, TX)
- …our employees, our customers and our communities. **The Role** **Your Role** The SAP - Service Delivery Manager for AMS programs will be working with sales to ... Development, SAP, Oracle, EPIC, and Data for our customers. **Key Responsibilities** ** Service Delivery Leadership** + Experience with managing large AMS… more
- Insight Global (Irving, TX)
- …ideal candidate has a strong background in IT service management (ITSM), team leadership, and customer-focused service delivery in a fast-paced ... Job Description The IT Service Delivery Manager will oversee the...ensure they are hitting KPIs. Other responsibilities include: * Lead and manage core IT Service Management… more
- Amazon (Austin, TX)
- …is looking for an experienced Senior Technical Program Manager (Sr. TPM) to lead the development of self- service support solutions for our transportation ... execution of programs that eliminate the need for transporters to contact Customer Service (CS) when encountering delivery defects. The Shipping & Delivery… more
- SHI (Austin, TX)
- …you need to thrive - in our offices or yours.** **Job Summary** The Service Delivery Manager supports our Managed Services Expert Support customers. The ... Service Delivery Manager is responsible for the...team meetings to discuss progress and coach the team on managing customer interactions for improved service… more
- Robert Half Technology (Houston, TX)
- Description We are looking for a skilled Service Delivery Manager to oversee and optimize client support operations in Houston, Texas. In this role, you will ... services. Responsibilities: * Coordinate and manage client-facing working groups to ensure effective service delivery . * Oversee the resolution of service … more
- C&W Services (Austin, TX)
- …Description Summary** We are seeking a highly analytical Manager of Continuous Improvement and Service Delivery to join our team . Successful candidate will ... optimize processes, and drive organic growth through operational efficiency and enhanced service performance. Additionally, the incumbent will lead transition of… more
- IQVIA (Dallas, TX)
- …close-out; financial management; communications; and milestone deliverables. May perform role of Data Team Lead (DTL), Program Lead , Customer Site Manager, ... and all other stake holders. + Independently manage DM service delivery with comprehensive DM process and...Independently bring process improvements and solutions to the CDM team /CDM department + Lead a focus … more
- Honeywell (Houston, TX)
- An excellent career opportunity is currently available for a Lead Service Manager within the North American Technical Services organization. You will report ... levels of the organization through frequent direct contact and service delivery that helps to increase customer...and work process documents + Work closely with Account Team to share customer intelligence and develop specific strategies… more
- GE Aerospace (Houston, TX)
- …to ensure the optimal operation, maintenance, and repair of GE engines. Our team is dedicated to delivering exceptional service and technical expertise to ... refurbish sold or existing products. Includes all types of maintenance service (preventive and remedial), manage maintenance facilities and field services… more