- Highmark Health (Albany, NY)
- …an influential position that is part of a customer relationship management (CRM) leadership team that strives to develop a center of excellence for creating and ... any and all users. If you would like to contact us regarding the accessibility of our website or...website or need assistance completing the application process, please contact the email below. For accommodation requests, please … more
- Army Installation Management Command (West Point, NY)
- Summary This position will be at the Stony Child Development Center , West Point, NY. This position will be with children aged 6 weeks through Pre-Kindergarten. ... implements program options for children and youth with special requirements. Instructs team members in specific tasks and job techniques; makes available written… more
- Sprinklr (New York, NY)
- …the Sprinklr NYC office and Global support of all Sprinklr users + Leading a team of IT support members and tracking & documenting of all support service desk ... document troubleshooting techniques and best practices for the global IT support team + Perform endpoint management deployment and anti-virus security + Assist with… more
- The Hertz Corporation (Albany, NY)
- **A Day in the Life:** We're looking for a strategic and operational powerhouse to lead our North American contact center operations and continue to ... Atlanta, Oklahoma City, Estero FL **What You'll Do:** 1. Contact Center Leadership - Operations, Revenue, and...- Operations, Revenue, and Experience You will own / lead omni-channel support operations (phone, live chat, email, and… more
- Stony Brook University (Stony Brook, NY)
- …(CEAS) at Stony Brook University seeks a highly accomplished scholar and strategic leader to be Chair of the Department of Technology, AI, and Society (DTAS). ... growth and reputation of the department. The Chair will lead the department by engaging the DTAS community in...performance-based budget model. It is expected that the new leader will engage with industry, private foundations, and alumni… more
- ASM Global (Brooklyn, NY)
- …Union Code: Non-Union Minimum Pay Rate: $70,000 Maximum Pay Rate: $75,000 Join Our Team at Barclays Center ! Congratulations on taking the first step toward ... (ADA). + Responsible for all ticketing relocations and primary contact for Box Office leadership. + Implement formal guest...and procedures. + Oversees employee issues to ensure management team follows Barclays Center policies and procedures… more
- Vail Resorts (NY)
- …maximize new capabilities. In addition, they will guide international compliance for contact center voice, recording, data residency, and lawful intercept ... disaster recovery, and network automation. The Principal Analyst will lead the transition of contact centers to...of on-premises Avaya voice systems to cloud AI- powered contact center platforms, ensuring robust planning, effective… more
- University of Rochester (Rochester, NY)
- …Director of the Wilmot RENEW Program within the Wilmot Integrative Oncology Center . Helps the Director with direct oversight of Wilmot Cancer Institute operations ... RENEW Clinical Exercise Oncology Program within the Integrative Oncology Center at Wilmot. This position is within the Department...other items as needed by the Director. + Use team management software (eg, Microsoft Teams, Write) to initiate… more
- Verint Systems, Inc. (Albany, NY)
- …is positioned in the customer accounts as the "platform of choice" for their contact center . + Present In-depth Verint's Engagement Data Hub to senior IT ... in articulating, differentiating, and positioning Verint DaVinci AI. + Lead Product, Sales, Solutions, and Services team ...Data Science. + 10+ years of in-depth experience with contact center operations - either in a… more
- Vail Resorts (NY)
- …and retail sites. + Lead migration and integration of Cloud Contact Center platforms (CCaaS). + Ensure high availability, scalability, and compliance ... platforms, F5 load balancers, Azure and multi-cloud networking, Avaya telephony, Cloud Contact Center platforms, and Infrastructure as Code (IaC) frameworks like… more