- Celestica (San Jose, CA)
- …Americas Country: USA **Summary** The Global Business Unit Director is responsible to manage a team of multiple global program managers / Customer Focus Team ... experience in leading account engagements with responsibility for customer satisfaction, contract negotiation, commercial management, financial performance and … more
- Palo Alto Networks (Santa Clara, CA)
- …annual performance reviews, providing actionable feedback and mentorship to help team members exceed expectations Technical Oversight and Customer Engagement: ... years in technical support, with at least 3 years experience in a management OR lead role...to our success and mission. As part of this team , you enable customer success by providing… more
- Acxiom (Sacramento, CA)
- …work, and measurement templates and tools **QUALIFICATIONS** Required + 2-4 years of Customer Success or Account Management experience in client-facing roles in ... + Understanding of consulting delivery methodologies and client engagement processes + Experience with customer success platforms (eg, Gainsight) and measurement… more
- Amazon (Culver City, CA)
- …your Customer (s) role in their strategy. * Lead a meeting with your Customer and internal Amazon team members to educate them on a new Amazon Supply ... business input metrics that drive growth and improve end customer experience . * Analyze data and trends...seek out new opportunities for customers and Sellers. * Lead business strategy development and design long term account… more
- SAP (San Ramon, CA)
- …business solutions. This individual leads and manages a portfolio of customers and a team of Specialist Customer Success Managers (SCSMs) to help maximize ... metrics + Serve as a key member of the Customer Success leadership team with responsibilities for... Experience :** + 8-10 years senior level leadership experience , leading a successful organization or team … more
- The Toro Company (Riverside, CA)
- … Customer Care Representative (CCR) provides exceptional order to invoice customer relations experience for assigned accounts. Works with customers to ... Technical Service, and is a crucial member of our customer service team , providing essential support to...requirements: + High School Diploma with 2-3 years of experience in Customer Service role, Bachelor's Degree… more
- Autodesk (San Francisco, CA)
- …leadership visibility across regions. You'll be a part of the global Communications team , reporting to the Director of Customer & Partner Communications, and ... execution-managing timelines, feedback cycles, and stakeholder input. + Will lead and mentor a team of CS...in a global, matrixed organization, with a preference for experience supporting GTM or Customer Success teams.… more
- Wolters Kluwer (Sacramento, CA)
- …and resolve non-standard operational problems. You will act as a resourceful team member, contributing significantly to customer satisfaction and operational ... Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software… more
- Amazon (Santa Clara, CA)
- …CET AI team leads AI and Large Language Model (LLM)-driven customer experience transformation using task-oriented dialogue systems. We develop multi-modal, ... Description The mission of the Customer Engagement Technology (CET) team within...a Principal Product Manager - Technical (PMT) on this team , you will lead the design and… more
- Cardinal Health (Sacramento, CA)
- …ensure customers are equipped to sustain training programs. **Responsibilities** + Leadership & Strategy + Lead a team of customer trainers in the design and ... Customer Training is responsible for leading a team of customer training consultants and executing...experience in Learning & Development, Leading teams, or Customer Training, with a focus on instructional design and… more