- Percepta (Melbourne, FL)
- …resources to find solutions for basic to intermediate-level issues; consulting with the SME or Team Lead , as necessary, to resolve concerns + Follow up with the ... centers across the globe that proudly deliver a frictionless customer experience to our clients. Our values...breathe, and play by them daily. As a Percepta team member, you can expect: + **Culture of Service**… more
- Under Armour, Inc. (Tallahassee, FL)
- …leading tools, you will lead initiatives that strive to make every customer touch point a rewarding experience that reinforces and builds brand loyalty. ... customer needs, quality standards, and coaching opportunities with customer service leadership team improve the overall...Time, and Average Speed of Answer * Data Analysis experience preferred * Experience in Telephony and… more
- Kane's Furniture Corporation (Naples, FL)
- …sales performance, leading the sales team , and ensuring an exceptional customer experience . This role involves developing and executing sales strategies, ... a positive, customer -focused atmosphere. Key Responsibilities + Lead and motivate the sales team to...problem-solving abilities. + Ability to inspire and guide a team to achieve sales excellence. + Experience … more
- Verint Systems, Inc. (Tallahassee, FL)
- …and within a team as a team member and team leader + Voice of Customer /CX experience with multiple types of visitor touchpoints (website, ... global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity...to conduct superior analytics, as suggested by the product team or customer success leadership. + Leverage… more
- Brink's (Tallahassee, FL)
- …training experience , Negotiating skills. Minimum Qualifications: . 3 years of combined customer service and sales experience . Minimum of 3 years' ... 3 years working with Microsoft Office products Preferred Qualifications: . Experience in banking- or transportation-related sales/ customer service. . Knowledge… more
- Walgreens (Wellington, FL)
- …to ensure a positive customer experience . + Models and shares customer service best practices with all team members to deliver a distinctive and ... Description:** + Models and delivers a distinctive and delightful customer experience . + Registers sales on assigned...directed by store manager or communicated by the shift leader . + Implements Company asset protection procedures to identify… more
- Cardinal Health (Tallahassee, FL)
- …throughout the day to address customer 's concerns + Consults with Supervisor or Team Lead on complex and unusual problems + Adhere to business processes to ... working with order placement systems and tools preferred + Customer service experience in prior healthcare industry preferred + Root cause analysis … more
- Brink's (Tallahassee, FL)
- …opportunity to participate and grow. Job Description Job Description: As the Agent, Customer Success under the general guidance of the Supervisor, Customer ... Customer Success your mission is to deliver exceptional customer service while educating the customer on...regulations. Hourly Rate: $25-$25 *Must have Zendesk or Salesforce experience * WHAT YOU WILL DO: + Adhere to the… more
- Acosta Group (Jacksonville, FL)
- …to support the use of Acosta communication systems. 13. Provide feedback to the Team Leader and/or General Manager on how to build organizational capacity and ... resources (marketing, technology, and administration). 11. Pro-actively share information and customer /principal information with other team members to build… more
- Confluent (Tallahassee, FL)
- …their Confluent subscription. You will also utilize relationship management skills & industry experience to guide the customer on how they can best achieve ... takes a certain kind of person to join this team . Those who ask hard questions, give honest feedback,...Defense. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a… more