- ServiceNow, Inc. (Addison, TX)
- …they can leverage the ServiceNow platform to transform their current processes + Lead customer design workshops focused on ServiceNow Platform and Customer ... Workflows** is a technical expert as of a customer engagement team - consulting with customers...peers + Work with other members of your ServiceNow team to provide a great experience for… more
- Merck (Austin, TX)
- …delivery systems, and hospitals. The VCR is a key member of the local Customer Team that works collaboratively with other field-based employees such as the ... Vaccine Key Customer Leader (VKCL), Vaccine Medical Affairs ...select customer accounts, coordinate with our Company's customer team (Account Executives, Integrated Delivery System… more
- ServiceNow, Inc. (Austin, TX)
- …our largest customers by developing cross-functional strategies and solutions. Our team brings technical expertise, real-world experience , strong executive ... to today - ServiceNow stands as a global market leader , bringing innovative AI-enhanced technology to over 8,100 customers,...senior technology leaders to drive change in a pre-sales, customer , or delivery focused role. + Successfully lead… more
- Celestica (Richardson, TX)
- …systems, engage in new related technology research and study. As a member of the Customer Experience team , you will engage in deeper technical dialog and ... to rapidly develop and evaluate options and concepts for team analysis + Provide effective mechanical trade-off analysis and...to compute / networking / rack level product design experience is a MUST. + Experience with… more
- Vistra (Irving, TX)
- …Diploma or equivalent * Bilingual (Spanish) skills is a plus **Key Metrics** * ** Customer Experience ** * Achievement of customers impacted by Incident target * ... actionable insights, utilize findings to close gaps and conduct customer remediation actions. * Lead cross-functional work...experience in an exempt role in project management, customer service, and/or customer operations * 3+… more
- MongoDB (Austin, TX)
- …technical and account management skills as well as acting as the account team leader across Sales, Professional Services, Solutions Architects, etc. This role ... office. Our ideal candidate will have + 7+ years experience working in Customer Success, Account Management,...will have an immediate role in who joins the team + Act as a leader amongst… more
- Mass Markets (Killeen, TX)
- …are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive performance across our customer ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital… more
- Vontier (Houston, TX)
- …owner. You will also support our national technical education schools for any customer service needs. You will be responsible and driven to conduct sales activities ... absence of a franchisee. You will report to the Customer Care Supervisor. **What you will do:** + Answer...to work Monday - Friday 9am-5:30pm EST. + Automotive experience and/or tool experience required. On the… more
- Wolters Kluwer (Austin, TX)
- …+ Resolve high-impact and complex customer issues. + Develop and implement customer service strategies. + Lead and coordinate large-scale projects aimed at ... olters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software… more
- Rubrik (Austin, TX)
- …product feedback loops. ** Experience You'll Need:** + 10+ years of experience in technical advocacy, customer marketing, or community leadership within ... **About Team & About Role:** Rubrik is revolutionizing data...cyber threats, operational disruptions, and data loss. As the leader in data security and cloud management, Rubrik empowers… more