- Ally (Austin, TX)
- …call deflection strategies. This high-impact project is designed to improve the customer experience while increasing operational efficiency across our service ... team , and those Allys you find interesting * Lead an end of assignment presentation The Details: *...business value. * Exposure to operations, digital strategy, and customer experience design in a leading auto… more
- DriveTime (San Antonio, TX)
- …Known as, Your Next Destination)** This is not your typical sales role. As a ** Customer Experience Guide** , you are at the center of driving dealership ... **Achieve and exceed sales targets** while delivering an iconic customer experience that keeps buyers coming back....+ Take ownership of the **entire sales cycle** -from lead follow-up and virtual engagement to test drives, paperwork,… more
- ServiceNow, Inc. (Addison, TX)
- …work. Fast forward to today - ServiceNow stands as a global market leader , bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the ... the world work better for everyone. As an **Associate Customer Success Guide** , you will be part of...part of this role with a large emphasis on team learning and collaboration. **Key Responsibilities:** + **Onboard New… more
- OneMain Financial (Fort Worth, TX)
- Job Description ** Customer Service Specialist Intermediate** As a Customer Service Specialist, you will join a team that is quality driven. Customer ... to resolve difficult or pressure situations with minimal supervision **Preferred:** + Customer service experience , contact center experience preferred… more
- Applied Materials (Austin, TX)
- **Who We Are** Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We ... you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a… more
- Capgemini (Houston, TX)
- …NJ near NY areas **Travel** : 25% **Job description:** Platform Solution Architect - Customer Service Management (CSM) | ESM - D2 Location: Dallas, Texas Reports to: ... platform. **Key Responsibilities:** + **Solution Design & Architecture:** + Lead the solution design and architecture of complex ServiceNow implementations… more
- LALA US, Inc (Dallas, TX)
- …activities with overall business objectives. WORK EXPERIENCE / KNOWLEDGE: . 3 years of experience leading a Customer Service team . . SAP ERP knowledge is ... compliance standards, and fosters the professional growth of the customer service team . RESPONSIBILITIES / DUTIES: ....in compliance with company policies and audit requirements. . Lead , train, and coach Customer Service Specialists… more
- Omnigo Software (Plano, TX)
- Job Summary The Customer Success team is responsible for the relationship between Omnigo and our customers. This critical function is responsible for engaging ... future + Enlist super fans to act as references, lead user groups, & participate in the community +...a similar CRM tool and Gainsight or a similar Customer Success tool preferred + Public Safety experience… more
- IBM (Austin, TX)
- … in running large, complex projects or programs . Ability to lead technical/in-depth conversations . Handled difficult customer situations and escalations ... **Introduction** A Customer Success Manager (CSM) career in IBM means...sales environment is collaborative and experiential. Part of a team , you'll be surrounded by bright minds and keen… more
- Amazon (Austin, TX)
- …* Lead technical program strategy and execution for complex, multi- team initiatives spanning the full software development lifecycle * Partner with Product ... Description Amazon Customer Service is looking for an experienced Senior...an experienced Senior Technical Program Manager (Sr. TPM) to lead the development of self-service support solutions for our… more