- Amazon (Arlington, VA)
- …on how to improve business input metrics that drive growth and improve end customer experience . Identify what is hindering growth, develop solutions, and test ... professional experience in Buying, Merchandising, Planning and/or relevant experience within Customer Success, Account Management, Management Consulting… more
- Capital One (Mclean, VA)
- …and bring valuable proactive business insights through evaluation of data provided by team analysts + Lead and strategically advise on risk reviews, audits, ... Manager, Risk Management: Card Risk Customer Services Strategy & Controls Do you like...and solutions are both welcomed and rewarded. Risk Managers lead , advise and innovate on top transformational initiatives across… more
- Amazon (Arlington, VA)
- … To support AB's mission, the AB Operations team owns end to end customer experience for AB customers right from checkout to final mile delivery and sits ... services to scale Amazon Business in line with unique customer requirements. As a leader within this...data-driven decision-making to drive improvements to the overall AB customer delivery experience . This is a critical… more
- Datavant (Richmond, VA)
- …of customer -centricity **What You Bring To The Table:** + 7+ years experience in healthcare technology and customer facing roles (required) + Proven ability ... Datavant is a data platform company and the world's leader in health data exchange. Our vision is that...joining Datavant today, you're stepping onto a high-performing, values-driven team . Together, we're rising to the challenge of tackling… more
- Amazon (Herndon, VA)
- Description Amazon Web Services (AWS) is seeking a member for the Strategic Customer Engagements (SCE) team . This is a unique opportunity to engage with AWS ... of SCE, you will be responsible for managing a team to lead the end to end...and to create innovative solutions. Key job responsibilities * Lead negotiations and customer closure for strategic,… more
- Family Dollar (Chesapeake, VA)
- The Manager Customer /Associate Relations will lead a team of escalation specialists that are the highest escalation point for customer and/or associate ... goals * Collaborate with cross-functional teams to ensure the Customer /Associate Support team is aligned with broader...that associate quality and satisfaction is being met. * Lead the team to become a key… more
- Kohl's (Virginia Beach, VA)
- …associates to deliver speed of service, execute complicated transactions and create a compelling customer experience at POC and Customer Service + Meet or ... will be the expert in point of sale and customer services, providing direction and working alongside associates to...individual goals (eg, credit, loyalty) and support the service team in meeting storewide goals + Coach, teach and… more
- The Goodyear Tire & Rubber Company (Fredericksburg, VA)
- …Sales, Revenue, Sales Goals, Customer Advisor, Sales Advisor, Manager, Team Lead , Service Advisor, Service Manager, Automotive Advisor, General Service ... future by providing excellent training for our technician, sales team and management positions. We offer fast track career...innovation leader ! **General Description: ** As a Customer Sales Advisor, you will gain hands-on experience… more
- Cardinal Health (Richmond, VA)
- **Job Summary** The Manager, Distribution Experience Team is responsible for managing strategic customer relationships tied to our distribution services. ... to enhance customer value and expand service offerings. **Responsibilities** + Lead and develop a national team supporting strategic customer … more
- Acxiom (Richmond, VA)
- …work, and measurement templates and tools **QUALIFICATIONS** Required + 2-4 years of Customer Success or Account Management experience in client-facing roles in ... + Understanding of consulting delivery methodologies and client engagement processes + Experience with customer success platforms (eg, Gainsight) and measurement… more