- SAIC (Mclean, VA)
- …Bethesda, MD. SAIC is seeking an experienced Customer Engagement Manager to lead a team of Business and Service Relationship Managers working with Government ... milestones, and ensure successful project completion. + Ensure the Schedule and lead customer and stakeholder sessions for the identification and refinement… more
- Confluent (Richmond, VA)
- …account and financial aspects of their business relationship with Confluent + Experience with the sales discovery process and customer service escalation ... a fundamental understanding of Confluent technology, offerings, and value proposition + Experience in tracking sales activities, customer data, and customer… more
- JPMorgan Chase (Fairfax, VA)
- …services. + Collaborates with your team to create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, ... services. + Collaborates with your team to create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements,… more
- Somatus (Mclean, VA)
- …and client retention + Identify customers' needs and support the business development team to proactively identify solutions to customer issues + Curate strong ... strategies in support of internal and external goals and lead contracting, reporting, implementation, and service delivery efforts. This...preferred. + Seven (7) to ten (10) years of Customer Success or business development experience working… more
- Confluent (Richmond, VA)
- …their Confluent subscription. You will also utilize relationship management skills & industry experience to guide the customer on how they can best achieve ... Posting Only: USA1 **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $181.8K - $213.7K * Offers Equity _At… more
- Under Armour, Inc. (Richmond, VA)
- …leading tools, you will lead initiatives that strive to make every customer touch point a rewarding experience that reinforces and builds brand loyalty. ... customer needs, quality standards, and coaching opportunities with customer service leadership team improve the overall...Time, and Average Speed of Answer * Data Analysis experience preferred * Experience in Telephony and… more
- Walgreens (Glen Allen, VA)
- …to ensure a positive customer experience . + Models and shares customer service best practices with all team members to deliver a distinctive and ... Description:** + Models and delivers a distinctive and delightful customer experience . + Registers sales on assigned...directed by store manager or communicated by the shift leader . + Performs duties as assigned by Pharmacy Manager,… more
- Walgreens (Richmond, VA)
- …to ensure a positive customer experience . + Models and shares customer service best practices with all team members to deliver a distinctive and ... Description:** + Models and delivers a distinctive and delightful customer experience . + Registers sales on assigned...directed by store manager or communicated by the shift leader . + Implements Company asset protection procedures to identify… more
- Verint Systems, Inc. (Richmond, VA)
- …and within a team as a team member and team leader + Voice of Customer /CX experience with multiple types of visitor touchpoints (website, ... global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity...to conduct superior analytics, as suggested by the product team or customer success leadership. + Leverage… more
- Brink's (Richmond, VA)
- …opportunity to participate and grow. Job Description Job Description: As the Agent, Customer Success under the general guidance of the Supervisor, Customer ... Customer Success your mission is to deliver exceptional customer service while educating the customer on...regulations. Hourly Rate: $25-$25 *Must have Zendesk or Salesforce experience * WHAT YOU WILL DO: + Adhere to the… more