- Canon USA & Affiliates (New York, NY)
- **About the Role** Advanced proficiency in site operations and procedures with ability to assign tasks to colleagues and manage responsibilities within the team . ... Responsibilities: - Promptly informs supervisor of potential problems or customer concerns. - Promptly reviews and responds to management... service. - Contributes to the creation of the Site Procedure Guide to ensure all account processes are… more
- Merck (Albany, NY)
- …Technology is a key member of our Device Development & Technology Team , with responsibilities supporting the commercialization and sustainment of medical devices and ... a fast-paced operating environment to resolve issues and meet customer needs in a compliant manner are at the...and must manage time effectively, while keeping stakeholders and team members informed with effective communication. * This individual… more
- Highmark Health (Albany, NY)
- …our customers: Purposeful Execution, Teamwork, Transformational Leadership, and a Customer -First mentality. This requires a commitment to on-time/on-budget delivery, ... value to our customers. **ESSENTIAL RESPONSIBILITIES** + Serve as a project leader with multiple medium sized projects. Contribute to the definition, planning, and… more
- EXOS (New York, NY)
- …individuals across the spectrum. We're seeking an experienced Performance Manager to lead our team of high-caliber coaches, fostering a culture of ... and we're passionate about making it happen. As a leader in human performance, we deliver world-class training, coaching,...staff, maintain documentation, and foster a positive and supportive team culture. + Evaluate site -level operations, … more
- Mirabito Energy Products (Binghamton, NY)
- …and highly motivated Call Center Team Lead to inspire and guide a team of customer service representatives. This role is crucial in ensuring our team ... ideal candidate will be a strong communicator, a natural leader , and committed to fostering a positive and productive...+ Regularly travel to designated branch offices to provide on- site support, coaching, and training to customer … more
- American Express (New York, NY)
- …a Sr. Manager Controls & Risk Governance to demonstrate their analytical expertise and lead a team with varied strengths of hardworking professionals to build a ... through close collaboration with other GCS Product Business Operations team members. + Lead root cause analysis...development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site… more
- ARAMARK (New York, NY)
- …extent that those laws apply to the opportunity. **Job Responsibilities** **End-to-End Customer Experience Strategy** Lead marketing strategy across the entire ... enhances satisfaction, engagement, and increases profitable growth. Align strategy with customer behavior, site nuances from breakroom, amenities and cafe… more
- Amazon (New York, NY)
- …Amazon Web Services (AWS) is proud to be the pioneer and widely recognized leader in Cloud Computing. Our web services provide IT infrastructure in-the-cloud that is ... and high technology. We're looking for an accomplished Sales Leader deeply familiar with Contact Center as a Service...Contact Center as a Service and generative AI, to lead the CXE business (Amazon Connect) for the central… more
- Canon USA & Affiliates (New York, NY)
- …degree or equivalent preferred. - Must have been a back-up for an install Lead . - Adept at listening to customer and matching their energy, paraphrasing ... of expertise and knowledge gained at level 1. Trained in customer service core requirements with demonstrated proficiency with customers, core technologies… more
- Amazon (New York, NY)
- …and delivering the next generation of sortation and distribution solutions. You are a customer obsessed leader that will play an integral part in planning and ... the front of the pack. As an Amazon Logistics [AMZL] Operations Engineer, you will lead and manage the lifecycle of challenging cross-functional projects, developing… more