- Amazon (Seattle, WA)
- Description We are seeking a proactive and customer -obsessed Senior Technical Customer Solutions Manager to drive launch success for Amazon Buy with Prime and ... e-commerce solutions. Key job responsibilities - Serve as the primary project lead and technical contact for merchants, ensuring smooth adoption and integration of… more
- Amazon (Seattle, WA)
- …process, you support peer scientists and drive technological innovation forward. About the team Customer Experience and Business Trends (CXBT) is an organization ... Key job responsibilities - Leverage your technical expertise to lead the development of Large Language Model (LLM) and...suite of functions dedicated to deeply understanding and improving customer experience, globally. We are a team … more
- Amazon (Seattle, WA)
- …innovate and scale our methodologies to optimize efficiency and impact. About the team Customer Experience and Business Trends (CXBT) is an organization made ... for a Senior Product Manager, Technical to join our Customer Experience and Business Trends team . Our...and quantitative surveys to derive insights. - Technology Acumen: Lead technical assessments and deep dives to understand technology… more
- Amazon (Redmond, WA)
- …A Senior Architect strives to constantly raise the bar on the customer experience. Product Design Engineers engage with an experienced cross-disciplinary team ... and efficiently with engineering (PD, HW, and Antenna) and industrial design team members, cross functional teams, and executives. Export Control Requirement: Due to… more
- Microsoft Corporation (Redmond, WA)
- …inform customer strategy to maximise value realisation. + Program Management: Lead and manage customer engagements focused on the development, deployment and ... We are seeking a dynamic and experienced ** Customer Experience Program Manager II** (CPMII) to join...II** (CPMII) to join the Copilot Agents+Platform Ecosystem (CAPE) team in the Redmond, WA area. The successful candidate… more
- Amazon (Seattle, WA)
- …software solutions that optimize the customer service experience and reduce customer effort * Lead technical initiatives that support our CSAs in ... rotations to ensure our systems maintain high availability and reliability, treating every customer issue with urgency About the team Technologies You'll Work… more
- Amazon (Seattle, WA)
- Description Amazon Security is looking for Security Engineers to join out Customer Service Security (CSS) team . CSS is the first line of defense protecting our ... take on a front-line role in addressing security issues facing the largest Customer Service operation in the world, where customer obsession equals protection.… more
- Amazon (Bellevue, WA)
- …Software Development Engineering positions that are based on your preferred location, team , tech stack, domain, language and more. We're hiring across Amazon Stores ... Build new generation features and products for amazon.com, constantly improving the Customer and Seller experience for billions around the globe. Whether building … more
- Amazon (Seattle, WA)
- …Are you excited by the idea of being part of the world's #1 Amazon Customer Service (CS) team ? Do you want to innovate using engineering, massive data, ... answer is yes, then Amazon's Contact Handling Experience (CHEX) team is the place for you. We are a...including resource planning and project execution. You will also lead the definition and execution of strategic technical initiatives… more
- Amazon (Seattle, WA)
- …develop, and maintain scalable software solutions that meet business requirements and customer needs * Lead technical solutions from conception through ... seek diverse perspectives, learn and be curious, and earn trust. About the team The Customer Behavior Analytics (CBA) organization owns Amazon's insights… more