- Palo Alto Networks (Plano, TX)
- …ensure their repeat business and future endorsement. You will be in charge of leading a technical support team that will help identify and fix complex issues ... at least 3 years experience in a management OR lead role in a high-touch or white-glove support...proactive support **The Team ** Our technical support team is critical… more
- Palo Alto Networks (Plano, TX)
- …the forefront in the industry. **Your Impact** + Lead daily operations of a team of Technical Support Engineers in line with the organizational goals and ... at least 2 years experience in a management OR lead role in a high-touch or white-glove support...times, and service bottlenecks. **The Team ** Our technical support team is critical… more
- Proofpoint (Austin, TX)
- …escalating when needed. + Direct crisis and incident response, working with the account team , technical support , operations and engineering teams to ensure ... About Us: We are the leader in human-centric cybersecurity. Half a million customers,...experience. **Your day-to-day** + Independently provide ongoing and proactive technical leadership and support to Proofpoint's strategic… more
- Oracle (Austin, TX)
- … technical support to clients, serving as a liaison to the offshore technical team or product support . **Sales Pursuit Support :** You'll conduct ... and identifying needs and changes. + Customer relationship building and can lead technical discussions and present solutions effectively. **Staying up to… more
- Wavetronix (Dallas, TX)
- …+ Be intrinsically motivated and enjoy working with the customer and as part of a team + Provide Technical Sales Support in territory + Comprehend customer ... Regional Senior Traffic Signal Technical /Integrator Lead Success Profile This role...plans and design Wavetronix products into projects + Provide technical service and customer support both in… more
- Oracle (Austin, TX)
- … technical support to clients, serving as a liaison to the offshore technical team or product support . **Sales Pursuit Support :** You'll conduct ... + solid understanding of SaaS functionality, processes, and capabilities The tech lead is accountable for all technical scope items, works collaboratively… more
- IBM (Austin, TX)
- …As a Customer Support Engineer, you will participate in the worldwide remote technical support team for our Content Manager OnDemand software. You will ... other data. This role specializes in performing and enabling technical support for IBM Content Manager OnDemand....around the globe. You will act as a global team member contributing to seamless 24x7 "follow-the-sun" support… more
- Kinder Morgan (Houston, TX)
- … (Natural Gas) provides strategic and operational leadership for the Natural Gas Technical Support team within the Measurement organization. This role ... Manager Engineering - Measurement Technical Support (Natural Gas) Job ID...for metering/metering equipment as well as new analysis techniques. Team Leadership & Strategy + Lead , coach,… more
- Cornerstone onDemand (Houston, TX)
- …trustworthiness, collaboration, accountability, respect, and innovation, and mentors others across the Global Technical Support team . **In this role you will ... of their environments, priorities, and use cases, and tailoring support accordingly. + Lead and participate in...and engineering leaders. + Mentor, advise, and train other technical support team members, promoting… more
- Caterpillar, Inc. (Irving, TX)
- …Summary:** We are seeking a dynamic and technically proficient professional to join our team as a Technical Sales Support Engineer. This individual ... Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we...Technical Sales & Application Engineering:** + Provide front-line technical support to dealers and sales teams… more