- Confluent (Mountain View, CA)
- …**What You Will Do:** + Shared accountability for roadmaps, performance, and availability of the IT Support team + Be the face of IT support to our local ... managing the support ticket queue, assigning and tracking work, mentoring team members, and ensuring prompt, high-quality technical support . In addition to… more
- Palo Alto Networks (Santa Clara, CA)
- …and performing trend analysis on case volumes, resolution times, and service bottlenecks. **The Team ** Our technical support team is critical to our success ... dynamic spirit and sustained performance are the essentials. The Support Delivery team is a high-performance group of engineers supporting business critical… more
- Palo Alto Networks (Santa Clara, CA)
- …and upgrade planning, and a quarterly business review. As part of the Prisma SDWAN support team , you will serve our customer base by providing technical ... of normal business hours, including weekends (As business needs dictates) **The Team ** Our technical support team is critical to our success and mission. As… more
- Banc of California (Santa Ana, CA)
- …new technologies to improve business processes and outcomes. + **Communication:** Lead and support team members and projects in a manner ensuring success for ... leadership, with excellent IT process/procedure to drive technology initiatives that support business and enterprise goals. Responsibilities include team … more
- Meta (Menlo Park, CA)
- …clients globally. You will have the opportunity to work together with a global team of Business Support Engineers to provide proactive and reactive support ... continuous improvements in our products and deployments.As a Business Support Engineer at Meta, you will be given the...support experience and share this knowledge across the team 12. Use your problem-solving skills to resolve business… more
- Howmet Aerospace (Torrance, CA)
- …The Customer Support Supervisor oversees, leads, and trains the Customer Support Team to maintain the highest level of customer satisfaction; investigates ... Management teams. Roles and Responsibilities + Provide leadership, guidance, and support to the Customer Support Team to ensure the highest level of customer… more
- ICW Group (San Diego, CA)
- …to ensure that Company objectives and standards are met within the Claims Support team . **ESSENTIAL DUTIES AND RESPONSIBILITIES** Manages a claims support ... training programs. **SUPERVISORY RESPONSIBILITIES** Directly supervises employees within the Claims Support team and carries out supervisory responsibilities in… more
- LiveRamp (San Francisco, CA)
- …crossing items off your to-do list? Do you want to contribute to a rapidly growing team ? Consider joining us. Our Dedicated Support Engineer team is scaling ... and we're looking to add a Dedicated Support Engineer to the team . **_This is a hybrid, 2 days a week in-office position in San Francisco, New York City, Seattle… more
- Palo Alto Networks (Santa Clara, CA)
- …computer science or related discipline or equivalent military experience required (advantageous) **The Team ** Our technical support team is critical to our ... success and mission. As part of this team , you enable customer success by providing support to clients after they have purchased our products. Our dedication to… more
- Palo Alto Networks (Santa Clara, CA)
- …electrical engineering, mathematics, or related experience-or equivalent military experience **The Team ** Our technical support team is critical ... to our success and mission. As part of this team , you enable customer success by providing support to clients after they have purchased our products. Our… more