• Customer Technology Specialist

    University of Rochester (Rochester, NY)
    …and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE Serves as a technical resource for the Customer Technology teams and/or department. ... Provides remote and hands-on support for clients with excellent customer service skills. Provides consulting and technology support for...to work both independently and as part of a team , including the ability to lead a… more
    University of Rochester (12/16/25)
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  • Director, Media Analytics & Customer…

    Robert Half The Creative Group (Pearl River, NY)
    Description We are looking for an experienced Director to join our Media Analytics & Customer Success team in Pearl River, New York. In this role, you will ... lead strategic initiatives that drive client success by combining...marketing strategies. * Provide leadership and mentorship to a team of analysts, setting annual goals, conducting performance reviews,… more
    Robert Half The Creative Group (11/20/25)
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  • Customer Support Specialist

    Centrotherm (Waterford, NY)
    …may include: Customer Support Specialist ? Product Support Specialist ? Senior/ Lead Customer Support Specialist ? Customer Service Manager Requirements ... Specialist is a key member of our Inside Sales team . This role owns the customer experience...products and solutions. + Provide timely product and basic technical information to support new and repeat sales. +… more
    Centrotherm (12/13/25)
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  • Summer Intern, Customer Experience

    Port Authority of New York and New Jersey (New York, NY)
    … customer experiences across our facilities. Reporting to the Senior Supervisor, Customer Experience (CX), you'll work with our team to become familiar ... the relaunch of our online department information resource. + Lead a new department-specific customer experience reporting...CX within their work approach. + Deliver editorial and technical support in improving CX data dashboard portfolio for… more
    Port Authority of New York and New Jersey (12/10/25)
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  • Customer Success Executive

    ServiceNow, Inc. (New York, NY)
    …Key Performance Indicators (KPIs): Guide and inspire the Customer Success team to meet critical operational KPIs-adoption, technical health, renewals, ... in This Role: + Drive Post-Sales Success: Own and lead the customer 's post-sales transformation, aligning ServiceNow's...a culture of agility and calculated risk-taking within the team . + Set Success Metrics and Milestones: Establish clear,… more
    ServiceNow, Inc. (10/15/25)
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  • Customer Service Rep

    Parker Hannifin Corporation (Lancaster, NY)
    …shaping the future of industrial gas solutions. Position Summary We are seeking a Customer Service Representative I to join our team and provide outstanding ... Customer Service Rep Group: Filtration Group N. America...received by phone, email, or electronic interface * Resolve non- technical issues related to delivery, lead time,… more
    Parker Hannifin Corporation (11/13/25)
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  • Associate Director, Customer Insights…

    Regeneron Pharmaceuticals (Sleepy Hollow, NY)
    …Insights and Analytics (CSI&A) department. This role will join a high-performing team responsible for overseeing all Customer Insights activities for Immunology ... Regeneron is seeking an Associate Director, Customer Insights, Immunology (Nasal Polyps and Eosinophilic Esophagitis)...Immunology (Nasal Polyps and Eosinophilic Esophagitis) to join our team ! **In this role, a typical day might include:**… more
    Regeneron Pharmaceuticals (11/12/25)
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  • Customer Advocate, Office of the CEO

    MongoDB (New York, NY)
    …to ensure the right preparation, alignment, and follow-through. In addition to this customer -facing work, the Lead will partner closely with the Chief of ... of customers globally. **Role Summary** MongoDB is hiring a Customer Advocate, Office of the CEO to support the...accountability to commitments from the CEO's staff and leadership team + Provide leverage to the CEO by ensuring… more
    MongoDB (11/13/25)
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  • Customer Success Manager - Cisco

    SHI (Albany, NY)
    …on consumption, track issues, position services, and track service engagements + Take lead and execute on tracking customer `s true-forwards and consumption for ... - all 6,000 of them.** **If you join our team , you'll enjoy:** + **Our commitment to diversity, as...in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention and growth… more
    SHI (11/13/25)
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  • Customer Technology Spec II

    University of Rochester (Rochester, NY)
    …of the individual, and internal equity considerations._ **Responsibilities:** Serves as a technical lead for a specific department. Provides high level hardware ... in support of all functions. Provides hands-on support for clients with excellent customer service skills. Works with IT to deliver solutions that meet documented… more
    University of Rochester (12/17/25)
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