- Mass Markets (Killeen, TX)
- …with experience. While prior contact center experience isn't required, experience in customer service, technical support, inside sales, or back-office support in ... you handle inbound and outbound calls, helping to support customer service, technical support, and customer...resolve issues when needed + Accurately document and process customer claims in appropriate systems. + Lead … more
- Mass Markets (Dallas, TX)
- …position. While prior contact center experience isn't required, experience in customer service, technical support, inside sales, or back-office support ... you handle inbound and outbound calls, helping to support customer service, technical support, and customer...resolve issues when needed + Accurately document and process customer claims in appropriate systems + Lead … more
- RTX Corporation (Richardson, TX)
- …DO-160/MIL-STD-810 requirements **Qualifications We Prefer** + Prior management experience of a technical team and proven experience working in a cross ... Engineering Manager and as a member of the Integrated Platforms Hardware department, you will lead a team of 15+ Mechanical Engineers whose charter is to design,… more
- Robert Half The Creative Group (Pasadena, TX)
- …teams to transform technical features into compelling value propositions and customer -centric messaging. * Lead the creation of high-impact technical ... implement a robust B2B marketing strategy tailored to a technical audience with extended sales cycles. * Design and...intelligence to support complex deal negotiations. * Build and lead a high-performing marketing team , recruiting and… more
- Jabil (Austin, TX)
- …Responsibilities* **Program Management & Leadership: Lead and manage a team of Test Development Technicians, providing technical guidance, mentorship, and ... and customer specifications for all test solutions.* Troubleshoot complex technical issues related to test equipment and test programs.* Stay abreast of… more
- Verint Systems, Inc. (Austin, TX)
- …& partners. . **Principal Duties and Essential Responsibilities:** + Operate as the lead technical SME selling CX automation solutions to C-suite executive with ... At Verint, we believe customer engagement is the core of every global...in articulating, differentiating, and positioning Verint DaVinci AI. + Lead Product, Sales, Solutions, and Services team … more
- Highmark Health (Austin, TX)
- …of the application product life cycle, including capability enablement with cross- team dependencies within a product scope. Uses significant judgement and discretion ... root cause analysis and corrective action plan, verify delivery of customer needs, and ensure quality delivery. Also responsible for identification, documentation,… more
- ServiceNow, Inc. (Addison, TX)
- …of an engagement + Be a lead member of an overall engagement project team focused on delivering successful and substantive customer outcomes + Prepare all ... meaningful impact and plenty of space to grow. **The Team ** The Customer Outcomes team ...efforts to improve their Risk & Resilience processes + Lead customer design workshops focused on ServiceNow… more
- Oracle (Austin, TX)
- …expertise to deliver functional and technical solutions on moderately complex customer engagements. + May lead the solution design and implementation aspects ... of time and budget. You may act as the team lead on projects, providing coaching, guidance...providing coaching, guidance and feedback to develop skills of team members. Effectively consults with management of customer… more
- Oracle (Austin, TX)
- …incident management, and continuous improvement practices. + Set and drive the technical direction for the team and partner organizations; collaborate closely ... M&E firms to move their workloads to OCI. + Lead consulting and onboarding teams to plan and execute...talent. + Engage directly with executive leadership and key customer stakeholders to align technical roadmaps with… more