- Mass Markets (Killeen, TX)
- POSITION OVERVIEW MCI is one of the fastest-growing tech -enabled business services companies in the USA, with a strong call center footprint and operations that ... + Appropriately escalate customer issues with the managerial team + Ensure first call resolution through problems solving and effective call handling + Attend… more
- Mass Markets (TX)
- …looking for a motivated and results-driven Team Leader to oversee a team of call center agents. This role is essential in ensuring that performance standards are ... strong leadership skills, excellent problem-solving abilities, and a deep understanding of call center operations. To be considered for this role, you must complete… more
- Mass Markets (Killeen, TX)
- …individual and posses excellent communication skills, we need your help in managing call center sales agents. While your team operate the phone for a variety ... team of 15-25 entry-level front-line customer service agents responsible for inbound call handling. + Responsible for coaching and developing reports on customer… more
- Mass Markets (Killeen, TX)
- POSITION OVERVIEW MCI is one of the fastest-growing tech -enabled business services companies in the USA, with a strong call center footprint and operations that ... Do you thrive in a fast-paced environment where every call is an opportunity to succeed? If so, we...is the holding company for a diverse lineup of tech -enabled business services operating companies. MCI organically grows, acquires,… more
- Mass Markets (Killeen, TX)
- POSITION OVERVIEW MCI is one of the fastest-growing tech -enabled business services companies in the USA, with a strong call center footprint and operations that ... environment? If so, we want to hear from you! We're seeking experienced Call Center Sales Representatives to join our high-performing outbound sales team. In this… more
- Mass Markets (Killeen, TX)
- POSITION OVERVIEW MCI is one of the fastest-growing tech -enabled business services companies in the USA, with a strong call center footprint and operations that ... and professional manner + Resolve customer inquiries effectively, aiming for first- call resolution + Research and retrieve information across systems to support… more
- Mass Markets (Killeen, TX)
- POSITION OVERVIEW MCI is one of the fastest-growing tech -enabled business services companies in the USA, with a strong call center footprint and operations that ... a fast-paced, high-volume environment Preferred + 1+ year experience in customer service, tech support, sales, or admin roles + Previous experience in a contact… more
- Mass Markets (Killeen, TX)
- …as a trusted partner in the industry. We're seeking dynamic and experienced call center leaders to support both commercial and public sector clients. In this ... POSITION RESPONSIBILITIES Key Responsibilities + Lead and mentor a team of call center supervisors overseeing inbound and outbound operations. + Coach supervisors on… more
- Mass Markets (Killeen, TX)
- POSITION OVERVIEW CALL CENTER AGENT (HIRING IMMEDIATELY) We are looking for call center agents to support inbound and outbound customer service and sales ... outbound contacts in a courteous, timely, and professional manner + Ensure first call resolution through problems solving and effective call handling + Research… more
- Mass Markets (Killeen, TX)
- …the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is responsible ... for ensuring call quality from start to finish, and pro-actively seeks...is the holding company for a diverse lineup of tech -enabled business services operating companies. MCI organically grows, acquires,… more