- Mass Markets (Killeen, TX)
- …the industry. We are looking for a results-driven Contact Center Operations Supervisor to lead a team of agents in a dynamic BPO environment. You will be responsible ... with QA, Training, and Workforce teams to align on goals and improve service delivery . + Analyze performance reports and implement action plans to address gaps. +… more
- Mass Markets (Killeen, TX)
- …of the contact center, ensuring KPIs and SLAs are consistently met. + Lead and mentor supervisors, team leads, and support staff. + Analyze performance data ... + Collaborate with clients to align on goals, expectations, and service delivery . + Manage workforce planning, scheduling, and resource allocation. + Drive employee… more
- CVS Health (Richardson, TX)
- …drawing on experience when providing recommendations. + Liaising with the systems lead and workstream leads to provide expert guidance and recommendations. Ensuring ... timely delivery on KTLO and fixes, adhering to department service...with business users. + Partnering with workstream and HR Tech leadership on escalations and cross-functional impact, serving as… more
- Black & Veatch (San Antonio, TX)
- …trade shows, and conferences to foster meaningful relationships. + ** Lead client engagement efforts** by championing proposal development, delivering targeted ... participate in our Client SatisfactionPrograms to continuously improve service delivery . + **Identify and pursue high-potential opportunities** by targeting clients… more
- Capital One (Plano, TX)
- …solving complex business problems in a fast-paced, collaborative, inclusive , and iterative delivery environment? At Capital One, you'll be part of a big group of ... major transformation within Capital One. What You'll Do: + Lead a portfolio of diverse technology projects and a...+ Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating… more
- PNC (Dallas, TX)
- …demos -Signoff on E2E testing for new data and functionality releases -Work with ASM/ tech lead and PMO on creating project timelines -Check in on developers/team ... of contact for questions from the team(s). + Accepts delivery of working product from the Scrum Teams(s). Reviews...Reviews and validates Scrum Team(s) working product. Socializes the delivery of business value and outcomes of the iteration… more
- HCA Healthcare (Houston, TX)
- …The CT Technologist performs technical duties under the direction of the Manager, Lead CT Tech and/or Medical Director of Radiology and obtains quality ... Joint Commission-certified Primary Stroke Center, comprehensive Women's Services and Labor & Delivery unit with **Level II Neonatal Intensive Care Unit (NICU)** ,… more
- Publicis Groupe (Irving, TX)
- …Analysts, and Project Managers. + **Innovate with purpose:** As part of the technical delivery team, you will work alongside the internal project delivery team ... may have an opportunity to level up to a Lead Database Developer role helping to mentor more junior...with you:** + Experience working as part of a Tech team, understanding business requirements, functional, and technical specifications… more
- Anywhere Real Estate (San Antonio, TX)
- …Strategy & Value Proposition Development** : Support the development and delivery of a consistent, impactful Anywhere Value Proposition across all international ... growth and brand loyalty 3. **Referral Ecosystem Support & Expansion** : Lead referral-related education and adoption of the Global Referral Network. Partner with… more
- Lockheed Martin (Fort Worth, TX)
- …technical debt mitigation, project establishment and execution for capability delivery , and maintenance and retirement of information technology software systems\. ... * This position serves as the lead and primary interface for CAD, Harness, and PLM...with LM Corporate to help align capabilities, roadmaps, and delivery across Lockheed Martin\. * Manages teams that provide… more