- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- …other IT units to ensure timely resolution of escalated issues and promote smooth service delivery . + Assist users in navigating the secure Azure enterprise ... Looking for a motivated and customer-focused Service Desk Technician (Tier 1.5) to...based on **ITIL** frameworks, to ensure efficient and customer-focused service delivery . + Strong analytical and problem-solving… more
- Comfort Systems (Roanoke, VA)
- …+ Work collaboratively with other technicians and team members to ensure efficient service delivery . + Adhere to all safety protocols and company policies. ... + Minimum of 5 years of experience as a Commercial Chiller Service Technician is required. + Strong understanding of commercial chiller systems, including their… more
- Siemens Energy (Virginia Beach, VA)
- …compliance with SGRE standards and US legislation in relation to EHS, Quality and Service delivery **What You Bring** + The candidate must demonstrate strong ... to carry out all the duties associated with the service , maintenance, and repair of Siemens Gamesa Direct Drive...Drive Wind Turbines. This role must ensure world class service is performed while driving a high First Time… more
- M. C. Dean (Arlington, VA)
- …changing the world for the better. The role of a **Fire Alarm Senior Service Technician ** represents the highest level of technical expertise and leadership in ... recommend system enhancements for maximum efficiency. + Emphasize safety, quality service delivery , and customer satisfaction in all service activities,… more
- TEKsystems (Ashburn, VA)
- …Serve as a communication link between the customer and company to ensure effective service delivery + Provide high-quality service to ensure customer ... assistance for troubleshooting and repairs + Maintain accurate records including service reports, expense reports, quality alerts, and maintenance logs + Operate… more
- TekSynap (Arlington, VA)
- …assistance to End Users. Liaise with and Support Customer VIPs. + Resolve escalated Service delivery issues, including communicating Service delivery ... to the field force from the business liaisons regarding Service delivery issues + Oversee e (5)...Arlington, VA. You will be acting as a lead technician in the performance of onsite Support activities, where… more
- M. C. Dean (Vienna, VA)
- … Service Coordinator** is to ensure that all customer commitments concerning service delivery are met on time. This role involves efficiently scheduling ... dispatch board to update and maintain service schedules while ensuring on-time service delivery . + Dispatch technicians for emergencies and follow through to… more
- TekSynap (Arlington, VA)
- …+ Coordinate Service Desk staff training sessions; + Liaise with the FDIC Service Delivery Designee; + Manage the development and issuance of Service ... Own overall responsibility for ITSMS process handling on the Service Desk; + Manage all Service Desk...Federal Cloud Smart Strategy. TekSynap is a fast growing high- tech company that understands both the pace of technology… more
- Mass Markets (VA)
- …of customer interactions and transactions. + Collaborate with team members to improve service delivery . + Adhere to company policies and compliance standards. ... Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico,… more
- TekSynap (Arlington, VA)
- …+ Coordinate with team leads across service towers to ensure high-quality service delivery . + Conduct trend analysis and identify areas for improvement. + ... **Responsibilities & Qualifications** **Overview** TekSynap is seeking a Service Level Manager (SLM) to support our client...Services in Arlington, VA. TekSynap is a fast growing high- tech company that understands both the pace of technology… more