- Carrier (City Of Industry, CA)
- …show up, the customers can relax, because they know you bring unmatched technical skills, sharp problem-solving instincts, and the kind of professionalism that has ... learning. Being great at this job means combining deep technical knowledge with top-notch communication and customer service skills....the Carrier way. But our service technicians, they just call it being really good at what they do.… more
- Cardinal Health (Sacramento, CA)
- …degree in related field, or equivalent work experience, preferred + Experience with call center technology (Genesys Cloud CX Preferred) + Hands-on experience ... status updates, to all impacted stakeholders and project partners, conveying technical concepts and project progress simply and concisely. + Summarizes and… more
- Zoom (San Jose, CA)
- …ensure we have a clear understanding of customer problems; + Obtain exact call records by acquiring logs, capturing files, calling numbers and gathering any account ... owner; + Discuss and review current issues with SBC technical support; + Report any new SBC issues and...not limited to: basic calls, hold, transfer, recording, merge call , upgrade to meeting, network changes; and + Work… more
- General Motors (Mountain View, CA)
- …as hybrid. This means the successful candidate is expected to report to the Technical /Innovation Center in Mountain View (CA), Austin (TX) or Warren (MI) three ... features and enhancements based on business value, customer needs, and technical feasibility. + Develop and manage product requirements, including definition of… more
- Acosta Group (Mountain View, CA)
- …1) + Bilingual Spanish /any other language is a plus but not required + Call center or customer service experience preferred + Computer science or comparable ... as assigned **QUALIFICATIONS** + 6+ months retail experience in technical support role preferred + Experience with electronic and...technical background + Ability to development and maintain excellent… more
- Evolent (Sacramento, CA)
- … capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... analyses that drive Evolent's value proposition. This role requires a blend of technical expertise (SAS, SQL, Excel, BI tools) and consultative skills to transform… more
- GovCIO (Los Angeles, CA)
- …customer support personnel. Other specific duties include the following: + Provide on- call support by identifying, researching and resolving technical problems ... IT activities. They consult with support teams, help desks, customers and other technical staff in the resolution of problems. They coordinate and perform operation… more
- Robert Half-Robert Half Corporate (San Ramon, CA)
- …high level of service and support. Ideal candidate with have a proactive technical expertise with a focus on customer service, user-experience and be solutions ... the implementation and maintenance of modern workplace tools, including SCCM (System Center Configuration Manager), Intune, JAMF (for MacOS), and Group Policy. +… more
- Evolent (Sacramento, CA)
- … capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... enhancements, exception handling, and performance optimization + Translate complex technical details into clear, actionable insights for stakeholders by telling… more
- TP-Link North America, Inc. (Irvine, CA)
- …forefront of the future of connected living, TP-Link's Systems Inc. R&D Center in Irvine, Southern California's innovation hub, spearheads research and development ... enjoy a seamless, effortless lifestyle. Responsibilities: + Serve as technical SME for implementing and operating Microservices on Kubernetes...of the team + Ability to be part of On- call rotation and provide support after work hours and… more