- Sharp HealthCare (San Diego, CA)
- …Information:** 2 days a week 10 hour shifts **Weekend Requirements:** As Needed **On- Call Required:** No **Hourly Pay Range (Minimum - Midpoint - Maximum):** $94.490 ... as applied to patients as well as all professional and technical staff.Provides important consultant function regarding patient external beam and brachytherapy… more
- ITW (Vista, CA)
- …years in pharmacy/health care - (retail preferred). + 3+ years of prior contact center / call center experience. + 3+ years of solid experience troubleshooting ... appropriate. + Utilizes world-class customer service skills. + Must participate in the on- call rotation to cover extended hours. + Able to spot trends and patterns… more
- Lompoc Valley Medical Center (Lompoc, CA)
- …conditions. + Operates a motor vehicle. + Reads, understands and uses technical specifications and catalogs for the installation, repairing and completing preventive ... including overtime, weekends and/or holidays. + Frequently required to work on call weekends, holidays or as assigned. + Position Competencies + Other Duties… more
- Motion Recruitment Partners (Pleasanton, CA)
- … center support role + Experience with collaboration technologies and 3rd party call center applications such as Microsoft O365, Teams Voice, NICE call ... facing contact centers. This role will also provide expert technical consultative and collaborative services to a broad audience...software, Aspect WFM and other peripheral call center applications . + Expert at troubleshooting, including a… more
- Amazon (Irvine, CA)
- …used by public sector organizations to assess, migrate, and transform the call center experience - Architecting and building large-scale solutions, which ... packaged offerings, and delivering custom solution engagements, specifically focused on call center organization, processes, tooling and integration. - Software… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and ... business so that reviews of calls are accurate for technical content and employees are provided with the correct...quality assurance program creation or execution. + Experience with call center call monitoring/recording software.… more
- NTT America, Inc. (Sacramento, CA)
- …is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and ... a key member of the NTT GDC Americas, Inc.Data Center Operations Center team. This position works...Desk that provides remote level I and level II technical support to users worldwide. Responsibilities are generally 20%… more
- NTT America, Inc. (Sacramento, CA)
- …is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and ... + Works with GDCA Operations and Construction teams to develop and write technical Methods of Procedure (MOPs) for both electrical and mechanical systems with input… more
- Pearl Interactive Network (Sacramento, CA)
- …overspending, analyzing cost variance and scheduling expenses. + Summarize, collect and analyze call center trends and data for regular performance reports. + ... needed. + Maintain consistent professional improvement through company provided workshops, tracking call center trends and active participation in team projects.… more
- Stanford Health Care (Newark, CA)
- …Chat, SMS / Text, Video, Fax and API Integrations. * Experience with designing Contact Center Call Flows & work flows for an excellent Patient / Customer ... experienced CCaaS Telephony Analyst to join our Enterprise Contact Center team. The ideal candidate will possess a strong... as a Service). * Strong Understanding of Voice Call Flows, Cloud VoIP, Video, PSTN Calling and Softphones… more