- Barnes & Noble (Westbury, NY)
- … school certificate required along with 1-2 year's related experience preferably in a Call Center environment * Basic WAN/LAN knowledge * Basic understanding of ... phone system. You will troubleshoot, efficiently diagnose, and resolve technical issues for the stores. The Support Technician provides...* Ensure all activity is clearly documented in the call tracking system. * Place and expedite service calls… more
- ASM Global (Brooklyn, NY)
- …Pay R ate: $92,200 Maximum Pay Rate: $102,000 Join Our Team at Barclays Center ! Congratulations on taking the first step toward embarking on an exciting new ... adventure at Barclays Center ! At Barclays Center , we're more than...Operations. CANDIDATE PROFILE: Who You Are + Bachelor's or technical required. + Minimum of 1-2 years' experience in… more
- New York University (New York, NY)
- …complex collective of multiple sub-units with different areas of specialization. NYU Metro Center 's work falls into five categories: 1) technical assistance to ... The NYU Metropolitan Center for Research on Equity and the Transformation...large digital mobilizations such as phone and text banking, call -in days, social media storms, mass meetings and other… more
- University of Rochester (Rochester, NY)
- …resulting from medical services provided by the University of Rochester Medical Center (URMC), Highland Hospital (HH), and University of Rochester Medical Facility ... leadership and direction to the Patient Services team, serve as the functional/ technical and customer service escalation expert, assign work, coordinate and deliver… more
- NTT America, Inc. (Yonkers, NY)
- …United States (US). The Networking Smart Hands Technician provides on-site technical support for network infrastructure, hardware installations, and data center ... + Respond to emergency situations and participate in rotating on- call schedules + Follow safety protocols and adhere to...networking (OSI Layers 2 & 3), cabling, and data center operations + Familiarity with routers, switches, firewalls, UPS… more
- Capital Region BOCES (Albany, NY)
- …problems that are routine in nature. Enters calls into department support call tracking database/system. Troubleshoots technical support requests to determine if ... LOCATION: Northeastern Regional Information Center - Schenectady City School District BASIC FUNCTION:...and hardware problems of users. + Logs requests for technical support into a computer, forwards requests as necessary.… more
- Evolent (Albany, NY)
- … capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... modernized platform + Manage the documentation and intake of technical debt items from the engineering team to maintain...stories, and acceptance criteria + Work with Business domain technical leads and Engineering Technical leads to… more
- Olympus Corporation of the Americas (Buffalo, NY)
- …Manager and Senior FSE Trainer, the FSE will service and provide expert level technical support to assigned equipment. **Job Duties** + Establish and maintain a high ... upgrades, post installation testing, troubleshooting and all other aspects of technical support for all assigned products. + Escalate customer issues and… more
- New York State Civil Service (Albany, NY)
- …conditions have been successfully tested.* Help troubleshoot production issues and provide on- call support.* Conduct technical walkthroughs and code reviews of ... Sciences Salary Grade 18 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $66951 to $85138 Annually Employment Type Full-Time… more
- UHS (Johnson City, NY)
- …collaboration are key. You'll work closely with clinical teams to resolve technical issues quickly and minimize downtime-keeping patient care uninterrupted and safe. ... who rely on it. Work Locations: UHS Wilson Medical Center , Johnson City, NY UHS Binghamton General Hospital, Binghamton,...downtime and reliance on external service providers + Provide technical guidance and support to BMET I and BMET… more