- GovCIO (Harrisburg, PA)
- …preferred. + Minimum 1 year of technical support, help desk, or call center experience (or relevant degree/certification in lieu of experience). + Strong ... Desk Technician - Tier I to deliver exceptional first-tier technical support to our nation's Veterans. to provide first-tier...metrics such as Average Speed of Answer (ASA), First Call Resolution (FCR), and customer satisfaction scores (CSAT). +… more
- Penn Medicine (Radnor, PA)
- …of service activities. The PSA may function in a physician practice or a call center environment. Rotation between PSA functions and/or departments may be ... leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals… more
- The Cigna Group (Philadelphia, PA)
- …through technology and data. As a Sr. Manager, Product Management for Call Routing and IVR, you'll drive innovation in customer engagement platforms, making ... difference. **Responsibilities** + Champion human-centered design by creating IVR and call routing experiences that are simple, accessible and personalized. + Align… more
- Omnicell (State College, PA)
- …for prescribed maintenance of automation products and reporting unresolved issues to the Technical Assistance Center (TAC). + Perform daily and periodic cleaning ... for training. + Hospital Pharmacy environment. + **This PRN is an On Call As Needed Basis to support sick calls, vacation, LOAs/Medical/Parental Leave, etc.** +… more
- Amazon (Fairless Hills, PA)
- …computer science, engineering, mathematics or equivalent - 2+ years of operations and on- call support for data center facilities, mission critical plants, or ... and reliability to meet or exceed defined service levels of data center operations. We are currently expanding our infrastructure management team and are… more
- Carnegie Mellon University (Pittsburgh, PA)
- …see Faculty Careers. (https://www.cmu.edu/faculty-office/faculty-recruitment/faculty-careers.html) For technical assistance, email HR Services (###@andrew.cmu.edu) ... . **Job Description Summary** The individual in this position will work as a technical manager of the Cyber Risk Management (CRM) Team within CERT's Cyber Risk &… more
- Penn Medicine (Philadelphia, PA)
- …leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals ... possibility of remote work after the introductory period is complete** **Senior Technical Analyst** The **Senior Technical Analyst** is responsible for creating… more
- Amazon (Berwick, PA)
- …- 2+ years of people management experience - 2+ years of operations and on- call support for data center facilities, mission critical plants, or production ... successful candidate will be operationally responsible for a Data Center . Some high-level responsibilities include: - Prioritize and assign...Manage Large Scale Events (outages) and act as the call leader - Manage and improve the work-flows and… more
- Datavant (Harrisburg, PA)
- …Apex, LWC, event driven integration patterns, and Flow. + Strong Service Cloud and call center experience. + Data 360 (Data Cloud) implementation experience. + ... for healthcare. **What We're Looking For** As a Salesforce Technical Architect at Datavant, you will play a high-impact...will play a high-impact role in our growing Salesforce Center of Excellence as the definitive authority on all… more
- Constellation (Delta, PA)
- …Senior Rad Pro Technical Specialist level at Peach Bottom Clean Energy Center in Delta, PA.** **Primary Purpose of Position** Is accountable for implementing the ... station technical programs such as Dosimetry, Instrumentation, respiratory programs, self-assessments,...including but not limited to emergency response, departmental coverage, call outs, and support of outage activities in positions… more