- MD Anderson Cancer Center (Houston, TX)
- …shops and ensure customer service levels meet the department goal. Supports technical projects that are initiated through both Capital Planning & Management as ... response/participation in response to emergency events. This time is not considered on- call and will not be compensated. Other duties as assigned Required: EDUCATION… more
- ICF (San Antonio, TX)
- …multiple shifts for Clinical Operations Managers with experience in program oversight, call center operations, and working with immigrant youth and families. ... be capable of providing onsite leadership and exercise effective management of teams of call center supervisor, call specialists, and other related support… more
- Amazon (Austin, TX)
- …used by public sector organizations to assess, migrate, and transform the call center experience - Architecting and building large-scale solutions, which ... packaged offerings, and delivering custom solution engagements, specifically focused on call center organization, processes, tooling and integration. - Software… more
- Concentrix (Austin, TX)
- …GED required, BA preferred + Minimum of 1 to 3 Years of experience in Call Center Customer Service, Technical Support, Office Administrative and Social Media ... you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice." Location: USA Austin 13011 McCallen Pass… more
- CGI Technologies and Solutions, Inc. (Dallas, TX)
- …of large telco operations. This role will drive program delivery across retail, digital, call center , and customer migration workstreams, with a strong focus on ... * Technology & Data Skills o Strengthened focus on technical and analytical capabilities, with emphasis on assessing data,...identifying trends, and producing actionable recommendations. * Systems & Call Center Readiness o Oversee impacts to… more
- Mass Markets (Killeen, TX)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... any time for any reason. ID2025-48848 Updated Date7/17/2025 DepartmentBilingual Call Center Positions ScheduleMultiple Schedules Available Wage… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and ... business so that reviews of calls are accurate for technical content and employees are provided with the correct...quality assurance program creation or execution. + Experience with call center call monitoring/recording software.… more
- NTT America, Inc. (Austin, TX)
- …is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and ... + Works with GDCA Operations and Construction teams to develop and write technical Methods of Procedure (MOPs) for both electrical and mechanical systems with input… more
- Pearl Interactive Network (El Paso, TX)
- …overspending, analyzing cost variance and scheduling expenses. + Summarize, collect and analyze call center trends and data for regular performance reports. + ... needed. + Maintain consistent professional improvement through company provided workshops, tracking call center trends and active participation in team projects.… more
- Chewy (Richardson, TX)
- …an innovative Fortune 500 industry leader. We are looking for a Contact Center Engineer to join Chewy's Unified Communications team, focused on the design, ... of a small, high-performing team, you will own key technical components of the platform, collaborate across business units,...units, and contribute to a scalable and modern contact center environment. The ideal candidate will bring deep Genesys… more