- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …maintenance, analyzing and reducing technical debt * Experience with call center governance, standard processes, optimization techniques * Familiarity with ... Solutions: Develop scalable, secure, and efficient application architectures for Medicare call center platforms. * Stakeholder Collaboration: Work closely with… more
- Pearl Interactive Network (Richmond, VA)
- …out the best in your teams? **Pearl Interactive Network** is seeking accomplished ** Call Center Supervisors (CCSs)** to join our **Talent Community** in ... **Operating Hours:** 8 am - 8 pm EST Monday-Friday ** Technical Equipment and Remote Office Requirements:** 1. Broadband internet...met. + Ensure agents understand and comply with all call center objectives, key performance standards, and… more
- Mass Markets (VA)
- …have established ourselves as a trusted partner in the industry. We are looking for call center representatives to support our "Get Out the Vote" initiative. In ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- AECOM (Fairfax, VA)
- …with the needs of the operations. + Previous experience working in a call center , customer service, 911 Operator or dispatching environment. + Demonstrated ... platforms and web-based applications to perform tasks. Transportation Operations Center (TOC) Operators are responsible for using Advanced Traffic Management… more
- Mass Markets (VA)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... as a trusted partner in the industry. This position supports customer service, technical support, and customer sales interactions. This role requires you to interact… more
- Pearl Interactive Network (Richmond, VA)
- … teams? At **Pearl Interactive Network** , we're always looking for exceptional ** Call Center Trainers** to join our **Talent Community** for future remote ... of the next generation of customer service superstars. The ** Call Center ** **Trainer (CCT)** is responsible for...**Operating Hours:** 8 am - 8 pm EST, Monday-Friday ** Technical Equipment and Remote Office Requirements:** 1. Broadband internet… more
- Fujifilm (Richmond, VA)
- …telephone and remote clinical support for customers, sales, and field service via our ON- Call Technical Assistance Center (TAC). + Participate in Clinical ... Clinical Consultant, MI - I (SCC, MI - I) has mastered technical /Clinical skills and possesses advanced product knowledge required to mentor Clinical Consultants… more
- Fujifilm (Richmond, VA)
- …telephone and remote clinical support for customers, sales, and field service via our ON- Call Technical Assistance Center (TAC). + Participate in Clinical ... The Senior Clinical Consultant, MI - II International has advanced technical /Clinical skills and possesses advanced product knowledge required to mentor Clinical… more
- Amazon (Arlington, VA)
- …following; auditing/refining day to day processes and event response, conducting data center infrastructure training and drills, providing on- call event support, ... conducting assessments. The TTL serves as a FOC expert technical resource in data center critical infrastructure,...escalation point for FOC engineers and participate in an on- call rotation. - Perform alarm analysis and trending during… more
- Evolent (Richmond, VA)
- …and processes. * Design & Configuration: Design, configure, test, and maintain contact center call flows, system updates, and integrations to optimize system ... technical expertise to both IT teams and contact center stakeholders. The ideal candidate will possess a robust...speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug… more