- NTT America, Inc. (Ashburn, VA)
- …is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and ... electrical, and plumbing (MEP), fire life safety and building systems. + Technical aptitude to manage routine maintenance and repairs on HVAC, lighting, and… more
- Concentrix (Richmond, VA)
- …opportunities and brighter futures. The role involves deploying and supporting Call Center Technologies (CCT) solutions across various disciplines. ... Responsibilities include managing CCT infrastructure to maintain uptime, resolving technical issues, and handling Voice management and network requirements. Key… more
- CACI International (Reston, VA)
- …Management Strategist is engaged from the early stages of capture to help steer call plan and arti facts toward meaningful win themes that translate into structured ... (Capture Manager, Solution Architect, Proposal Manager, and line leads) to develop call plan arti facts; test and validate customer understanding, solution elements,… more
- Waste Connections (Norfolk, VA)
- **Are you a High Energy CSR?** **Do you have Call Center experience?** Bay Disposal is looking for a High Energy **Customer Service Representative** to join the ... complaints. + Work in a fast paced, cooperative, high call volume environment. Solicit sale of new or additional...+ This position requires ability to read and comprehend technical manuals. + Bilingual _preferred._ + Ability to analyze… more
- Xerox (Ashland, VA)
- …strong phone skills + Provide updates of service calls upon completion or incompletion of each call to the call support center + Demonstrate the ability to ... communicate any issues the customer may have regardless of technical nature as it relates to customer satisfaction. This...that are preventing the timely resolution of a service call **With Our Technology, Build Your Future at Xerox.… more
- The Hershey Company (VA)
- …role and responsibility of the Control Systems Specialist is to provide technical support to ensure that production lines and plant processes are operational. ... The Sr. Control Systems Specialist will provide technical expertise to troubleshoot, repair and maintain process instrumentation,...and projects. The Control System Specialist will be on call every 5th week for after-hours support and to… more
- Evolent (Richmond, VA)
- … capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... opportunities while working cross-functionally with data science, clinical, operational, and technical teams. The ideal candidate will have a strong foundation in… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …with established escalation procedures. 10) Report on previous business day's Enterprise Operations Center call volume and SLAs to be incorporated into the CIO ... The Incident Manager will have experience managing incidents in a Network Operations Center or equivalent 24x7x365 operations center supporting the resolution of… more
- SAIC (VA)
- …SKILLS:** + 1+ years of prior IT Helpdesk related work experience in a Windows call center environment. + 1 year of experience with HEAT, TrackIT, Magic, Remedy, ... and/or audio communication activities. + Attend and participate in technical meetings, report on technical progress, prepare...prior IT Helpdesk related work experience in a Windows call center environment. + Basic experience in… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …* 8+ years in business analysis, with at least 3 years in Medicare call center environments. * Strong understanding of Medicare policies, claims processing, and ... **Lead Business Analyst** **Category:** Business Analysis (functional and technical ) **Main location:** United States, Virginia, Fairfax **Alternate Location(s):**… more