- Amazon (Chantilly, VA)
- …root cause analysis, and repair of electrical and mechanical equipment - Technical writing to support change management program - Monitor daily work requests ... may rotate on a predefined schedule. Some locations have on- call rotations. - Role may support more than one...maintenance (PM) and troubleshooting, reporting to a site's Data Center Facility Manager (FM). They will maintain, operate, and… more
- Amazon (Sterling, VA)
- …root cause analysis, and repair of electrical and mechanical equipment - Technical writing to support change management program - Monitor daily work requests ... may rotate on a predefined schedule. Some locations have on- call rotations. - Role may support more than one...maintenance (PM) and troubleshooting, reporting to a site's Data Center Facility Manager (FM). They will maintain, operate, and… more
- CACI International (Springfield, VA)
- Network Operations Center (NOC) Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee ... We are seeking an experienced and skilled Network Operations Center (NOC) Lead to oversee our 24/7 NOC team....overall efficiency and effectiveness of the team. + Provide technical guidance and mentorship to NOC team members +… more
- Mass Markets (VA)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... trusted partner in the industry. This position is a technical support role, troubleshooting VoIP Phones, Data Gateways, and...(VoIP Phone) service disruptions with a focus on first call resolution by problem solving and effective call… more
- Canon USA & Affiliates (VA)
- …You Bring** - High school diploma or equivalent - Previous customer service or call center experience - Demonstrated knowledge of PC operating systems such as ... customer calls and inquiries, resolving various routine and complex technical inkjet printer issues in a "first call... technical inkjet printer issues in a "first call resolution strategy," escalating appropriate cases, and following up… more
- Leidos (Arlington, VA)
- …The Digital Modernization sector within Leidos is seeking a **Network Operations Center (NOC) Analyst** to support the operational environment for the Compartmented ... services - ITIL/DevSecOps based processes, improve the customer experience 1st call resolution, and achieve development of a service catalog for Defense… more
- Koniag Government Services (Alexandria, VA)
- …Services company, is seeking a Cyber Defense - Senior Security Operations Center /Incident Response Analyst to support **KDS** and our government customer in ... security operations and incident handling, with strong leadership abilities and technical expertise. We offer competitive compensation and an extraordinary benefits… more
- THOR Solutions, LLC (Virginia Beach, VA)
- THOR Solutions is actively seeking an energetic junior-to-mid-level Technical Recruiter to join a full-cycle recruiting team at a rapidly growing defense contractor. ... The Technical Recruiter will be responsible for facilitating all aspects...outreach, pre-screening, and initial interview activities through phone, video call , email, text, and in-person methods. + Evaluate candidates… more
- Fresenius Medical Center (Newport News, VA)
- …required by state/federal regulations and company policy. * Provides scheduled after hour technical on- call coverage for your clinics as needed. **EDUCATION AND ... role as well as a leadership path from Area Technical Operations Manager, Regional Technical Operations Manager, and Senior Director Technical Services,… more
- Fujifilm (Richmond, VA)
- …cases throughout the process of troubleshooting the issue. + Strictly follows the Technical Assistance Center (TAC) escalation process to move cases, in a ... **Position Overview** The Senior Technical Support Engineer, MI - I (Tier 1)...normal business hours, overtime, holidays, and participation in an on- call rotation are required to cover the needs of… more