- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and ... business so that reviews of calls are accurate for technical content and employees are provided with the correct...quality assurance program creation or execution. + Experience with call center call monitoring/recording software.… more
- Evolent (Richmond, VA)
- …trainers who have experience working within the Evolent Customer Service Operations (CSO) call center . Training Hours are 8:00am - 4:30pm CT Monday-Friday (for ... assessment upon offer acceptance) * At least 1 year call center experience is required. * Ability...of medical policy benefits and exclusions is a plus ** Technical Requirements:** We require that all employees have the… more
- BCA Financial Services, Inc. (Richmond, VA)
- …medical, revenue cycle, patient financial, sales, medical billing, medical office, medical front desk, call center , call center representative, remote ... are not supported. + You must meet all the technical requirements prior to the first day of training....call center , customer service jobs, contact center , customer service, remote medical call … more
- CoreSite (Reston, VA)
- …work experience in a technical capacity with prior experience in a Data Center Operations Center or Data Center Facility Operations strongly preferred + ... Network Role: As a member of CoreSite's Operations Support Center (OSC) team, and reporting to the OSC Network...Support of the Telecom and Network infrastructure environment, 24x7 on- call support may be required + Respond to SNMP… more
- Evolent (Richmond, VA)
- … capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... to play a pivotal role in leading our contact center team, ensuring the effective and efficient management of...and effectiveness in handling prior authorization requests. + Analyze call metrics and other performance indicators to identify trends,… more
- Insight Global (Richmond, VA)
- Job Description We are seeking a Data Analyst with experience in call center operations to help drive performance improvements by analyzing call center ... will involve evaluating key performance metrics, generating reports, and working closely with call center teams to optimize customer service operations. You will… more
- Chenega Corporation (Fort Belvoir, VA)
- …Ft. Belvoir, VA C-CHR-24-047 TheJunior Helpdesk Support Services Specialist willprovide technical support services in accordance with the AITP service list for ... on user systems as the environment changes. + Provide Technical Support Services in accordance with the AITP Primary...+ Maintain and operate the classified and unclassified data center which houses the server farm. + Provide support… more
- Amazon (Chantilly, VA)
- …are looking for a proven technology manager with experience in people management, robust technical understanding and the drive and vision to take AWS Data Center ... events and address accordingly - Prioritize and assign tasks to data center technicians and operators, project management, coaching and creating documentation -… more
- Microsoft Corporation (Reston, VA)
- …Microsoft Azure platform globally with our server and data center infrastructure, security and compliance, operations, globalization, and manageability solutions. ... **Understand User Requirements** + Works with appropriate stakeholders (eg, project manager, technical lead) to determine user requirements for a set of features.… more
- Shuvel Digital (Winchester, VA)
- …day-shift slot** 141 Security Drive Winchester VA 22602** Basic Purpose Provide onsite technical support and monitor Navy Federal's data center and equipment to ... all details involved. Responsibilities + Ability to perform data center installation & maintenance with minimal supervision (rack &...that operates 24/7 with an ability to participate in on- call rotation and provide after-hours support as needed +… more