• Contact Center Engineer

    Navient (Atlanta, GA)
    …smooth transitions to newer platforms. **About You:** + 6+ years experience managing contact center software in a call center environment. + Proven ... + Identifying opportunities for process automation through technology to streamline contact center workflows, improve agent efficiency, and enable customers to… more
    Navient (09/19/25)
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  • Contact Center Technology Strategy…

    Deloitte (Atlanta, GA)
    …needs and drive the functional architecture and design of the future-state contact center , including call routing, IVR flows, and omnichannel capabilities. + ... who wants to work in a collaborative environment? As the Contact Center Technology Strategy & Modernization Manager you will lead the technology workstream… more
    Deloitte (10/08/25)
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  • Clinical Service Desk Specialist

    NTT DATA North America (Savannah, GA)
    …Desk, as an agent primarily handling inbound customer calls. This is a call center environment in which we support our customers 24x7x365 + All candidates ... / helpdesk experience or equivalent combination of education and technical troubleshooting experience (ie, 2 years of work experience...or equivalent required Preferred Skills: + Experience in a call center environment + Demonstrate a service… more
    NTT DATA North America (09/18/25)
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  • Experienced Tax Professional (Uncredentialed)

    Mass Markets (Savannah, GA)
    …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
    Mass Markets (08/26/25)
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  • Sr. Business Process Consultant - CRM

    ServiceNow, Inc. (Atlanta, GA)
    …in one or more domains: Sales & Order Management (lead-to-cash, CPQ/CLM), Call Center /Service, Manufacturing workflows, or Field Service. + Hands-on experience ... in one or more domains: Sales & Order Management (lead-to-cash, CPQ/CLM), Call Center /Service, Manufacturing workflows, or Field Service. + Hands-on experience… more
    ServiceNow, Inc. (09/24/25)
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  • Remote Dialer Operations Analyst II

    Carrington (Atlanta, GA)
    …substituted in lieu of degree. + A minimum of two to three (2-3) years' related technical or call center experience, with automated dialer management in a ... reached and sustained. Create and maintain daily system and agent productivity reports. Work with business units to create...a regular basis to business units overall routing and call flow design for inbound/outbound IVRs, campaigns, system and… more
    Carrington (08/20/25)
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  • Field Services Construction Manager (Atlanta, GA)

    Eaton Corporation (Smyrna, GA)
    …to lead the on-site execution of startup and commissioning projects for major data center clients in Atlanta, GA! This role offers a company vehicle and relocation ... the required quality standards. * Receive job handoffs and complete initial technical , scope of work, and scheduling requirement reviews. * Utilize necessary project… more
    Eaton Corporation (09/20/25)
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