• Inbound Customer Service Agent

    Mass Markets (Killeen, TX)
    …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
    Mass Markets (07/15/25)
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  • Service Desk Agent

    Cayuse Holdings (Austin, TX)
    …System. + Customer service experience and strong focus on customer satisfaction. + Call center experience. + Experience in a technology support organization + ... **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote (8am-5pm EST) **_SALARY:_** $15.00-$17.00… more
    Cayuse Holdings (09/27/25)
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  • Inbound Customer Care Agent

    Mass Markets (Killeen, TX)
    …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
    Mass Markets (07/15/25)
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  • Bilingual Cable Sales Agent

    Mass Markets (Killeen, TX)
    …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
    Mass Markets (08/27/25)
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  • Home Delivery Agent

    Mass Markets (Killeen, TX)
    …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
    Mass Markets (10/01/25)
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  • Customer Service Agent (Hiring Immediately)

    Mass Markets (Dallas, TX)
    …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with products, process-related inquiries, and professionally… more
    Mass Markets (07/16/25)
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  • Contact Center System Lead

    Public Storage (Plano, TX)
    … center systems. This role ensures systems such as call routing, workforce management, customer relationship management, quality monitoring, and interactive ... Responsibilities: System Configuration and Administration: + Manage and configure contact center systems including call routing tools, workforce management… more
    Public Storage (09/17/25)
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  • Contact Center Engineer

    Navient (Austin, TX)
    …smooth transitions to newer platforms. **About You:** + 6+ years experience managing contact center software in a call center environment. + Proven ... + Identifying opportunities for process automation through technology to streamline contact center workflows, improve agent efficiency, and enable customers to… more
    Navient (09/19/25)
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  • Chief Enterprise AI Architect (Google Cloud)

    Cognizant (Plano, TX)
    …automation, and analytics use cases to elevate customer experience, optimize agent performance, and enable intelligent call deflection and real-time ... expertise in the Google Cloud Customer Experience stack, including Dialogflow CX, Agent Assist, Contact Center AI Insights, Speech-to-Text, Natural Language… more
    Cognizant (09/19/25)
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  • Continuous Improvement Analyst - Hybrid

    NRG Energy, Inc. (Houston, TX)
    …and Retention Call Centers. These analysts also implement most new systems for call center , chat and email agents. In this role, the analyst ensures the ... external requesting areas achieve their business goals, while ensuring Call Center metrics and the customer experience are not adversely impacted (or are… more
    NRG Energy, Inc. (09/13/25)
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