- Pearl Interactive Network (Sacramento, CA)
- …overspending, analyzing cost variance and scheduling expenses. + Summarize, collect and analyze call center trends and data for regular performance reports. + ... needed. + Maintain consistent professional improvement through company provided workshops, tracking call center trends and active participation in team projects.… more
- Navy Federal Credit Union (Twentynine Palms, CA)
- …Effective verbal and written communication skills Desired Qualifications + Experience in member/customer service preferably in a call center , retail banking ... negotiable instruments are handled properly + Identify opportunities to cross service products and increase product penetration + Perform platform banking functions… more
- Stanford Health Care (Newark, CA)
- …configuring, implementing, and supporting CCaaS platform (Contact Center as a Service ). * Strong Understanding of Voice Call Flows, Cloud VoIP, Video, ... candidate will possess a strong understanding of CCaaS (Contact Center as a Service ) solutions, Contact ...Fax and API Integrations. * Experience with designing Contact Center Call Flows & work flows for… more
- Evolent (Sacramento, CA)
- … capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... to excel in their roles. + Monitor daily contact center operations to ensure adherence to service ...and effectiveness in handling prior authorization requests. + Analyze call metrics and other performance indicators to identify trends,… more
- Amazon (Santa Clara, CA)
- …Technician will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. The Data Center ... in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA) - Perform rack installs, rack...may rotate on a predefined schedule. Some sites have on- call rotations. - Maintain data center critical… more
- Stantec (San Diego, CA)
- …to meet project requirements within established timeframes and budgets. + Meet technical , contractual, schedule, budgetary and client service objectives for ... and thought leadership that is client-facing, strategic and transparent, and of technical excellence. A focus on experience and relationships in the A/E/C industry… more
- City National Bank (Los Angeles, CA)
- …WHAT DO YOU NEED TO SUCCEED? *Required Qualifications** * Minimum 2 years of Client Service experience, call center experience a plus * Minimum 2 years ... System, Esker) in a high volume, fast-paced telephone and technical environment. * Provide advice and solutions to both...quality client service in a fast pace call center environment. * Experience with … more
- NTT America, Inc. (Sacramento, CA)
- …diploma or equivalent required **Preferred Skills:** + Experience in a call center environment + Demonstrate a service philosophy in all interactions with ... to work optimally in a fast-paced environment **Basic Qualifications** + 1 year Call Center -Customer Service -Application support experience This position is… more
- Humana (Sacramento, CA)
- …provider PaaS and SaaS offerings (eg Azure Kubernetes Service , Application Service Environment, etc.) Data Center infrastructure solutions: Cisco (R&S), Palo ... advice and guidance to functional team(s). Highly skilled with broad, advanced technical experience. The individual in this role will lead Humana network… more
- Ventura County (Ventura, CA)
- …0166HCA-25AA (MD) Department Health Care Agency Division Ventura County Medical Center and/or Santa Paula Hospital Opening Date 02/04/2025 Closing Date Continuous ... a variety of standardized chemical, microscopic, bacteriological, and other technical analyses within the clinical laboratory. Additionally, is responsible for… more