- Oracle (Tallahassee, FL)
- …ticketing environment that is used and supervised by multiple internal Oracle Cloud service owners and teams. + Documentation of activities and build/modify SOPs + ... management experience. Ordering, receiving, and shipping server parts. + Experience taking on- call shifts and ability to respond to critical events as needed. +… more
- BayCare Health System (Tampa, FL)
- …The Surgical Technologist is a member of the health care team who performs technical support in the perioperative period under the direction and supervision of a RN ... Exempt: No **Shift Hours:** 6 -12 Hours **Weekend Work:** Occasional **On Call :** No **Requirements:** + Completion of an Accredited Surgical Technology Program OR… more
- Humana (Tallahassee, FL)
- …and successfully manage the daily operations of inbound and outbound member call center teams. + Assist with recruitment, development, training, evaluation, ... responsible for the daily activities for Florida Medicaid Contact Center Operations. The Manager, Consumer Service Operations...by the Florida Medicaid managed care program. + Monitor call center performance and metric reports/real time… more
- Grifols Shared Services North America, Inc (Jacksonville, FL)
- …designated timeframes. + Partners with Telephone Support Team to provide additional technical guidance via phone and schedule corrective service activities per ... For this position, we have the onboarding & trainings center in North Carolina where we provide the necessary...written and oral formats, and the ability to communicate technical information effectively Strong focus on customer service… more
- GovCIO (Tallahassee, FL)
- …preferred. + Minimum 1 year of technical support, help desk, or call center experience (or relevant degree/certification in lieu of experience). + Strong ... technical knowledge but also a deep commitment to service excellence, empathy, and the ability to guide non-...metrics such as Average Speed of Answer (ASA), First Call Resolution (FCR), and customer satisfaction scores (CSAT). +… more
- Concentrix (Tallahassee, FL)
- …working in an Agile/Scrum environment. + Familiarity with Enterprise Call Center operations and technology. + Service Cloud Certification The base salary ... Management:** + Responsible for Product Roadmap for client's Enterprise Call Center + Define and write Epics,...+ ** Technical Expertise:** + Utilize functional and technical knowledge of Salesforce Service Cloud to… more
- J&J Family of Companies (Palm Beach Gardens, FL)
- …Technical Support to internal and external customers through the Customer Support Call Center + Manage account schedule and perform the installation, ... Certificate with at least 6 years' experience in a customer support, technical support/ technical service role; OR + Associate Degree with at least… more
- Waste Connections (Clearwater, FL)
- …to join the team at our location in **Clearwater,** FL. This is a scripted call center position where you will handle inbound calls from our customers. **THE ... looking for individuals who have a passion **for Customer Service Representative** , career growth and share our #1...contact for our customers. You will be handling high call volumes along with a steady flow of walk… more
- Mass Markets (FL)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... Required) + One (1) year of experience in customer service , technical support, inside sales, back-office, chat,...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Cognizant (Tallahassee, FL)
- …CST/No late hours. Monday - Friday schedule/No weekend hours. Career path within Call Center (for solid performers). Opportunities for growth throughout our ... **CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position...organization, once proven successful in Call Center role. **ESSENTIAL FUNCTIONS:** 1. Answering… more