- Rochester Institute of Technology (Rochester, NY)
- **9766BR** **Position Title:** Service Center Analyst III **Organization:** ITS RSC Operations **Job Responsibilities:** Responsibilities: + Provide support for ... first contact resolution per documented expectations. + Represent RIT Service Center on project teams and participate...experience in a direct customer support role in a call center or high volume office environment… more
- University of Rochester (Rochester, NY)
- …Data Center , critical IT infrastructure, and Lines of Business supported by the Service Center . The Data Center monitors shared and central resources and ... Review Board providing direction and approvals for infrastructure & service upgrades and maintenance activities. + Provides technical...the Data Center Director. + Manages Data Center on- call rotation. + Leads staff meetings.… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + ... environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + Associate's Degree… more
- University of Rochester (Rochester, NY)
- …SUMMARY The Data Center Services Technician II provides first level Data Center systems and Service Desk phone support for faculty, staff, students and ... issues within the Enterprise Data Centers. **ESSENTIAL FUNCTIONS** + Resolves routine technical problems for customers received via Service Desk intake… more
- City of New York (New York, NY)
- …Access /Model Office location which includes, but is not limited to, the Family Services Call Center , Union Square Job Center , Refugee Job Center , ... THIS TITLE, YOU MUST TAKE AND PASS THE CIVIL SERVICE EXAM, WHEN IT BECOMES AVAILABLE, TO BE ELIGIBLE...includes, but is not limited to, the Family Services Call Center , Veterans Job Center ,… more
- City of New York (New York, NY)
- … Center /Model Office location which includes, but is not limited to, the Family Services Call Center , Union Square Job Center , Refugee Job Center , and ... includes, but is not limited to, the Family Services Call Center , Union Square Job Center...maintained with community organizations and elected officials within the Center 's geographical area. - Supervise and provide technical… more
- Albany Medical Center (Albany, NY)
- …awareness when assigned. Essential Job Functions (95%): + Must participate in a rotating call schedule and carry a smart phone. Call may exceed fifty percent ... will be made to utilize staff listed on the call schedule. In the event cases cannot be adequately...and community organizations (churches, libraries and hospitals) for community service activities. + Collaborates with community service … more
- Humana (Albany, NY)
- …needs and develop architecture solutions and blueprints for the customer experience center platform solutions + Lead and govern technical solutions meeting ... of Nuance IVA, Voice of the Consumer Survey, Guidance Center Video Kiosk, as well as InMoment market research....ensure designs are being followed by team and provide technical advice. As we look to migrate and modernize… more
- New York State Civil Service (Bronx, NY)
- …of Title Intensive Case Manager (NY HELPS), New York City Children's Center , Bronx Campus, P26040 Occupational Category Health Care, Human/Social Services Salary ... Grade 22 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $82326 to $104230 Annually...No County Bronx Street Address New York City Children's Center - Bronx Campus 1300 Waters Place City Bronx… more
- New York State Civil Service (Bronx, NY)
- …Office of Title Social Work Assistant 2 (NY HELPS), Bronx Psychiatric Center - Safe Options Support Team, P26697 Occupational Category Health Care, Human/Social ... Grade 17 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $63361 to $80655 Annually...Telecommuting allowed? No County Bronx Street Address Bronx Psychiatric Center 1500 Waters Place City Bronx State NY Zip… more