- Fresenius Medical Center (Syracuse, NY)
- …environmental integrity. Promotes a culture of safety in assigned market. + Provide technical guidance. + Assist with various projects as assigned. + Other duties as ... direct patient care staff, indirect patient care personnel, and when necessary, technical staff. + Provides employee education and guidance, and performance related… more
- NBT Bank (Norwich, NY)
- … call ### or contact us via email at ###@nbtbank.com. The Human Resources Shared Service Center hours of operation are Monday through Friday, 8:00 AM to 5:00 ... and experience + A+ Certification or equivalent required + HDI Support Center Analyst Certificate, HDI Desktop Support Technician Certificate or equivalent required… more
- Weill Cornell Medical College (New York, NY)
- …troubleshoot and resolve discovered issues under the scope of Operations Center -supported services. This role equires technical acumen, excellent communication ... The ideal candidate will have a combination of proven technical experience, a solid foundation in operating systems, and...analysts in responding to tickets and phone queue for Service Operations Center . + Provides backup for… more
- Weill Cornell Medical College (New York, NY)
- …They troubleshoot and resolve discovered issues under the scope of Operations Center -supported services. The SOC Analyst requires technical acumen, excellent ... + Participates in 24 x 7 monitoring and troubleshooting of Service Operations Center -monitored services, including Infrastructure, Networks, applications and… more
- Northwell Health (Melville, NY)
- …System's centralized call center . Performs a variety of technical service /support duties that may require practical or specialized knowledge. 2.Respond ... Description Manages patient calls to the Health System's enterprise-wide centralized call center . Assists with appointment scheduling, messaging physicians (test… more
- University of Rochester (Brighton, NY)
- …relevant experience required + Or equivalent combination of education and experience + Previous service desk or call center experience preferred + Experience ... time Scheduled Weekly Hours: 40 Department: 900084 ISD Customer Service Business Work Shift: UR - Day (United States...documentation, and other projects as assigned. May participate in on- call rotation as needed. Acts as software/beta tester for… more
- Humana (Albany, NY)
- …broker onboarding, lead distribution, and call tracking workflows. + Technical understanding of APIs and cloud-based contact center architecture. ... business lines, including Agent CRM, Agent Contracting, Commissions, and Call Center support. We are seeking a...and performance of Genesys Cloud CX. + Collaborate with technical teams to implement IVR flows, call … more
- Stony Brook University (Stony Brook, NY)
- … degree. **OR** + At least 2 years of experience in a Help Desk, Service Desk or technical support environment. + Knowledge of PCs, peripherals, printers and ... the electronic patient care computer systems, interfaces and data center environment during shift. Follow established procedures to escalate...Three to five years experience in a Help Desk, Service Desk or technical support environment. +… more
- New York Racing Association (NY)
- …School Diploma or Technical Certification Minimum three (3) years of experience in a call center or a customer service position with focus on customer, ... Title: Customer Service Representative Employee Status: Regular Full Time Work...of operation, directions, etc.) * Ability to handle heavy call volumes of both inbound and outbound. * Assist… more
- Siemens (Bath, NY)
- … Sales, Client Service Managers, Service Coordinators, and RAM Digital Service Center personnel + Follow safety requirements as outlined by Siemens and ... ** Service Specialists** perform assigned tasks on automation systems. Tasks include service agreement maintenance, projects, and on- call (time and material) … more
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