- UHS (Johnson City, NY)
- …causes and resolving issues promptly to reduce equipment downtime and reliance on external service providers + Provide technical guidance and support to BMET I ... collaboration are key. You'll work closely with clinical teams to resolve technical issues quickly and minimize downtime-keeping patient care uninterrupted and safe.… more
- Mohawk Valley Health System (Utica, NY)
- …Record (EMR). + Enters referral information into the EMR. + Knowledgeable of the call center processes/equipment and able to mentor/develop new staff in the ... This person also acts as a resource and provides technical support to the Clinical Reviewer and Support Staff...daily operations of the department. + Knowledgeable of call center and insurance regulation documentation requirements.… more
- Sprinklr (NY)
- …social media management, marketing, advertising, customer feedback, and omnichannel contact center management - enabling enterprises to unify data, break down silos, ... are looking for a **Principal VOIP Engineer** to lead the architecture and technical direction of our next- gen voice infrastructure. You'll be responsible for… more
- NBC Universal (New York, NY)
- …security, and maintainability, with a mandate to achieve and maintain aggressive Service Level Objectives (SLOs). + Establish a Center of Excellence: ... Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service . We produce and distribute premier filmed entertainment and programming through… more
- Deloitte (New York, NY)
- …and similar) + 3+ years Experience with designing customer centric datasets (ie CRM, Call Center , Marketing, Offline, Point of Sale, etc.) + 3+ years of ... commercial strategies, digital products and innovation, marketing, commerce, sales, and service . We are a team of strategists, data scientists, operators, creatives,… more
- City of New York (New York, NY)
- …leadership **PLEASE NOTE THE FOLLOWING: The selected candidate will be assigned to an on- call Emergency Operations Center (EOC) team and will be expected to work ... scoping, submission, and implementation - Lead agency engagement and the technical assistance process with City agencies for applicable resiliency grants, including… more
- New York State Civil Service (Albany, NY)
- …NYSLRS Application Development Cross Dimensional Team:* Supports retirement systems through technical analysis, design, development, and nightly on call ... Grade 18 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $66951 to $85138 Annually...this program, please visit the NYS Department of Civil Service website, 55b/c Recruitment Resources Center (ny.gov)… more
- Tompkins Community Bank (Batavia, NY)
- …Responsible for answering inbound and placing outbound calls within a care center environment, responds to email inquiries and engages with customers through Banno ... conversations and chat service requests with the goal of providing excellent customer...culture, policy and procedures and integration into the care center team. Responsibilities + Responsible for managing inbound calls… more
- World Wide Technology (New York, NY)
- …managing/leading a sales book of business ($10M+ in Revenue). + Highly regarded at Technical levels; data center preferred + Ability to work independently and ... outcomes for large public and private organizations. Through its Advanced Technology Center , a collaborative ecosystem of the world's most advanced hardware and… more
- MUFG (New York, NY)
- …and maintenance of the firm's Voice systems and delivery of best-in-class service . This exciting opportunity will require the implementation of practical solutions ... Jabber and Expressway + Support Cisco IP Telephony and Cisco Webex Contact Center Enterprise and all related Cisco IP Telephony infrastructure + Lead Voice projects… more