- CoreSite (Reston, VA)
- …Telecom and Network infrastructure environment, with 24 x 7 support in an on- call rotation + Continuous monitoring of all network equipment via network monitoring ... tickets, new circuit turn ups, etc.) + 2nd level technical support (ie 802.1q, Q-in-Q, P2P) on all Ethernet...normal business hours, including weekends, late nights, holidays, and on- call support + Able to travel to other CoreSite… more
- CACI International (Chantilly, VA)
- …**The Opportunity:** CACI is looking for an Operations Manager to provide hands-on technical guidance and oversight to a team of Platform Architects and Developers ... for the Sustainment and Administration of an Enterprise ServiceNow implementation (IT Service Management (ITSM), IT Operations Management (ITOM, etc.). In this role… more
- Pearl Interactive Network (Richmond, VA)
- …maintain systems for capturing, analyzing, and reporting quality measures related to call handling, customer interactions, and service outcomes. + **Reporting & ... to help monitor, evaluate, and enhance performance across our contact center operations. The **Quality Assurance Analyst (QAA)** is responsible for ensuring… more
- Leidos (Chantilly, VA)
- …technical , mechanical, or software-related servicing. + Demonstrated success working in a call center or help desk setting. + Knowledge of basic ... High school diploma or equivalent. + 1-3 years of experience in customer service , technical support, or product support roles. + Ability to resolve routine … more
- CoStar Realty Information, Inc. (Arlington, VA)
- …networking (VPCs, VNets, CDN, GTM, AWS TG, ANF, K8s networking, mesh service networking) and zero trust privileged network access. You will communicate and ... reinforce security concepts to technical and non- technical audiences across the CoStar...level experience in either office WAN/LAN security OR (data center AND cloud networking environments) in large software environments.… more
- Republic Services (Fairfax, VA)
- …ensure that these customers are serviced, and our promises are kept. + Call Center communication must be updated daily. Continual assessments and communications ... create capacity, maximize productivity and ensure prompt, courteous and efficient service to all customers. Additional responsibilities include the oversight of… more
- Leidos (Alexandria, VA)
- …appropriate corrective action to initiate a repair or return to service . These include maintaining systems for email journaling, archiving, and eDiscovery ... Individuals in this role may be required to perform technical software configuration, rebooting, and other remedial actions on...and system problems. + Partner with peers and other service lanes to perform network latency analysis to address… more
- Cardinal Health (Richmond, VA)
- … experience, preferred + Knowledge of practices and procedures commonly used in a call center or customer service environment, preferred + Clear knowledge ... calls, with ability to determine needs and provide one call resolution + Responsible for reporting adverse events within...complete a variety of assignments + In-depth knowledge in technical or specialty area + Applies advanced skills to… more
- Siemens (Richmond, VA)
- …engineering, mechanical engineering or related. 7 plus years of business development / technical sales experience in the Data center and semiconductor verticals ... development of the Low Voltage product portfolio in Data Center and semiconductor vertical, as a liaison to and...development and sales related activities. (A heavy emphasis on technical specification and account influence to drive towards a… more
- Prime Therapeutics (Richmond, VA)
- …support of networking products and services + Contribute to Data Center and Enterprise LAN/WAN environments and overall network future infrastructure architecture ... and support strategy. + Design, engineer, and support data center , performance hub, and cloud routing + Collaborate with...Technologies (BGP expertise is a must) + Excellent written, technical , and verbal communication skills + Ability to work… more
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