• Service Desk Lead

    CACI International (Sterling, VA)
    …with Problem and Incident Management + Experience leading a large 365x24x7 on- call service desk team supporting multiple software applications + **Must ... Service Desk Lead Job Category: Information Technology Time...can bring creative ideas to solve complex problems, both technical and procedural at the team and portfolio levels.… more
    CACI International (08/20/25)
    - Related Jobs

  • Safety Service Patroller

    AECOM (Virginia Beach, VA)
    …passionate talent with a customer focused mindset for Overnight and Evening Safety Service Patrol Operator positions in Virginia Beach, VA. These positions will be a ... direct report to the Safety Service Patrol (SSP) Supervisor and Management Team with direct...the motoring public. As this is a 24/7/365 operation center , schedules are dictated by operational need and stated… more
    AECOM (09/19/25)
    - Related Jobs

  • Remote Insurance Customer Service…

    Mass Markets (VA)
    …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... Preferred (Not Required) + One (1) year of experience in customer service , technical support, inside sales, back-office, chat, or administrative support… more
    Mass Markets (07/08/25)
    - Related Jobs

  • Customer Service Representative/Case…

    Amentum (Springfield, VA)
    …will bring at least one year of experience managing queues in a call center environment. Work includes identifying, researching, and resolving questions/issues ... credentials/authorization at this work location. 1+ years' experience in: + Supporting a call center /case management environment providing Tier II or Tier III… more
    Amentum (08/08/25)
    - Related Jobs

  • Service Desk Manager - (TS clearance, SCI…

    NANA Regional Corporation (Alexandria, VA)
    …Information Technology, or equivalent work experience. + 9+ years of experience in service desk operations, call center , and deskside support. + ... requests, and problems to ensure timely resolution. + Collaborate with technical teams, service personnel, and end users to coordinate issue resolution and… more
    NANA Regional Corporation (09/11/25)
    - Related Jobs

  • IT Service Desk Analyst

    SAIC (Norfolk, VA)
    …(MCEN) and other legacy networks. **NOTE:** + This is a rotating-shift 24/7 operations in a call center environment + Must be able to work an 8 hour shift within ... **Description** SAIC is seeking an **IT Service Desk Analyst** to support the Navy's ...customers via telephone, email or live chat to provide technical support of hardware, systems, sub-systems and/or applications +… more
    SAIC (08/07/25)
    - Related Jobs

  • IT Service Desk Support - Tier III

    Trace Systems Inc (Portsmouth, VA)
    …Utilizing remote support tools such as Remote Desktop Protocol (RDP) and System Center Configuration Manager (SCCM) to resolve technical issues. + Operating and ... Job Overview Job Title: IT Service Desk Support- Tier III Location: Portsmouth, VA...in accordance with employee checkout procedures. + Perform deeper technical troubleshooting and issue resolution, escalating unresolved matters to… more
    Trace Systems Inc (09/16/25)
    - Related Jobs

  • Service Technology - Gen Cloud…

    ADP (Norfolk, VA)
    …a background in Genesys telephony and administration and experience with contact center technologies (eg, Salesforce, routing, IVR, call recordings, and WFM.) ... service organization focusing on contact centers and contact center key metrics will serve you well. You will...Qualifications:** + At least two years of administrator / technical support experience with Genesys or similar technology. **TO… more
    ADP (09/19/25)
    - Related Jobs

  • Safety Service Patroller Supervisor

    AECOM (Virginia Beach, VA)
    …(internal customers) and Customers. + Ability to work alternate work schedules and on- call duties at a 24/7/365 operation center ; Schedules are dictated by ... will be a direct report to the Regional Safety Service Patrol (SSP) Manager with direct communications with front-line...As a trusted professional services firm powered by deep technical abilities, we solve our clients' complex challenges in… more
    AECOM (09/22/25)
    - Related Jobs

  • Field Service Construction Manager

    Eaton Corporation (Manassas, VA)
    …to lead the on-site execution of startup and commissioning projects for major data center clients in Manassas, VA! This role offers a company vehicle and relocation ... quality standards. * Receive job handoffs and complete initial technical , scope of work, and scheduling requirement reviews. *...in your job search, application, or interview process, please call us at ### to discuss your specific need.… more
    Eaton Corporation (09/19/25)
    - Related Jobs