• IT Service Desk Analyst

    SAIC (Norfolk, VA)
    …(MCEN) and other legacy networks. **NOTE:** + This is a rotating-shift 24/7 operations in a call center environment + Must be able to work an 8 hour shift within ... **Description** SAIC is seeking an **IT Service Desk Analyst** to support the Navy's ...customers via telephone, email or live chat to provide technical support of hardware, systems, sub-systems and/or applications +… more
    SAIC (02/22/25)
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  • Service Sales Specialist

    Otis Elevator Company (Richmond, VA)
    …Quality, Innovation and Employee Opportunity? Otis is growing and we are recruiting a Service Sales Specialist. The main goal of the role is to achieve sales growth ... be based in Richmond, Virginia territory, reporting to the Service Manager. **On a Typical Day You Will:** +...customer relationships; achieve or exceed sales objectives; serve as technical sales consultant to customers in the assigned territory.… more
    Otis Elevator Company (04/15/25)
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  • Claims Operations Manager, Medicare/Medicaid…

    CareFirst (Fairfax, VA)
    …administration, customer service , enrollment and eligibility, claims processing, and call center operations. Investigates and settles claims or other ... customer service related issues not resolvable by lower staff members....reviewing compensation actions; enforcing policies and procedures. + Develops call center , claims and or enrollment and… more
    CareFirst (05/08/25)
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  • Quality Assurance Analyst - Journeyman (Bilingual)

    ASM Research, An Accenture Federal Services Company (Richmond, VA)
    …creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + ... production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and… more
    ASM Research, An Accenture Federal Services Company (02/13/25)
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  • Supervisor L2, NOC

    NTT America, Inc. (Ashburn, VA)
    …is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and ... key member of the NTT GDC Americas, Inc. Data Center Operations Center team. This position works...all internal business units and practice groups to establish service delivery excellence toward being a world class … more
    NTT America, Inc. (04/25/25)
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  • Remote Collection Specialist

    BCA Financial Services, Inc. (Richmond, VA)
    …front desk, call center , call center representative, remote call center , customer service jobs, contact center , customer service , ... where you can be solution driven, provide exceptional customer service , all while being rewarded and recognized for your...call center representative, remote work, virtual call center , work from home, remote work… more
    BCA Financial Services, Inc. (04/29/25)
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  • Member Service Representative (Full-Time)…

    Navy Federal Credit Union (Norfolk, VA)
    …Effective verbal and written communication skills Desired Qualifications + Experience in member/customer service preferably in a call center , retail banking ... negotiable instruments are handled properly + Identify opportunities to cross service products and increase product penetration + Perform platform banking functions… more
    Navy Federal Credit Union (05/09/25)
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  • Brokerage Registered Client Service…

    Truist (Roanoke, VA)
    …or equivalent education and related training. 4. Demonstrated experience in a call center or brokerage office environment, preferably focusing on outbound ... such as opening, closing, general requests for maintenance or service . QUALIFICATIONS Required Qualifications: The requirements listed below are representative… more
    Truist (04/10/25)
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  • Junior Helpdesk Support Services Specialist

    Chenega Corporation (Fort Belvoir, VA)
    …willprovide technical support services in accordance with the AITP service list for the RNEC-NCR, including client hardware and software support. Duties ... + Be responsible for monitoring, operating, managing, troubleshooting, and restoring service to client personal computers (PCs), tablets, or laptops that have… more
    Chenega Corporation (03/04/25)
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  • Software Engineer II - CTJ - Top Secret

    Microsoft Corporation (Reston, VA)
    …team is responsible for deploying and operating services that enable Microsoft 365 Admin Center to sovereign and air gapped clouds. Microsoft 365 Admin Center ... administration that allows customers to tailor their Microsoft 365 service experience for their organizations. We are seeking a...the US Government environments where the Microsoft 365 Admin Center is deployed. In this role, you will have… more
    Microsoft Corporation (05/03/25)
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