• Service Desk Manager - (TS clearance, SCI…

    NANA Regional Corporation (Alexandria, VA)
    …Information Technology, or equivalent work experience. + 9+ years of experience in service desk operations, call center , and deskside support. + ... requests, and problems to ensure timely resolution. + Collaborate with technical teams, service personnel, and end users to coordinate issue resolution and… more
    NANA Regional Corporation (06/12/25)
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  • Sr. Solutions Architect, Customer Acceleration…

    Amazon (Arlington, VA)
    …used by public sector organizations to assess, migrate, and transform the call center experience - Architecting and building large-scale solutions, which ... packaged offerings, and delivering custom solution engagements, specifically focused on call center organization, processes, tooling and integration. - Software… more
    Amazon (06/05/25)
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  • IT Service Desk Analyst

    SAIC (Norfolk, VA)
    …(MCEN) and other legacy networks. **NOTE:** + This is a rotating-shift 24/7 operations in a call center environment + Must be able to work an 8 hour shift within ... **Description** SAIC is seeking an **IT Service Desk Analyst** to support the Navy's ...customers via telephone, email or live chat to provide technical support of hardware, systems, sub-systems and/or applications +… more
    SAIC (05/24/25)
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  • HVAC Technician - Mechanical Service…

    M. C. Dean (Vienna, VA)
    …or current Journeymen's license holder Responsibilities Our team provides a full- service solution for mechanical equipment and systems maintenance and installation. ... meet our customer's needs whether they are using a full- service , monthly, or quarterly based service contract....Handling Units + Boilers + Cooling Towers + Data Center Cooling + Exhaust and Filtration + Heat Exchangers… more
    M. C. Dean (07/15/25)
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  • Senior Rep., Customer Service Operations

    Cardinal Health (Richmond, VA)
    …certification in related field or equivalent experience preferred + 2-4 years of Customer Service inbound /outbound phone call center experience preferred + ... **_What Customer Service Operations contributes to Cardinal Health_** Customer ...access to high-speed internet._ **_Responsibilities_** + Inbound and outbound call queue to assist in placing orders, obtain missing… more
    Cardinal Health (07/01/25)
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  • Customer Service Representative 12:30pm-9pm…

    Vontier (Richmond, VA)
    …experience in working with general automotive mechanics a plus. + 1+ years of call center experience or equivalent experience in dealing with customers. + ... (Remote working option expectation is to provide professional and responsive service and support, regardless of working remotely. Those working remotely understand… more
    Vontier (07/19/25)
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  • Lead Application Architect

    CGI Technologies and Solutions, Inc. (Fairfax, VA)
    …maintenance, analyzing and reducing technical debt * Experience with call center governance, standard processes, optimization techniques * Familiarity with ... Solutions: Develop scalable, secure, and efficient application architectures for Medicare call center platforms. * Stakeholder Collaboration: Work closely with… more
    CGI Technologies and Solutions, Inc. (05/31/25)
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  • Member Service Representative (Full-Time)

    Navy Federal Credit Union (Hampton, VA)
    …Effective verbal and written communication skills Desired Qualifications + Experience in member/customer service preferably in a call center , retail banking ... negotiable instruments are handled properly + Identify opportunities to cross service products and increase product penetration + Perform platform banking functions… more
    Navy Federal Credit Union (07/23/25)
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  • Operations Manager

    Pearl Interactive Network (Richmond, VA)
    …overspending, analyzing cost variance and scheduling expenses. + Summarize, collect and analyze call center trends and data for regular performance reports. + ... needed. + Maintain consistent professional improvement through company provided workshops, tracking call center trends and active participation in team projects.… more
    Pearl Interactive Network (07/04/25)
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  • Brokerage Client Service Associate

    Truist (Charlottesville, VA)
    …4. Banking or Investment securities experience. 5. Previous experience in a call center or brokerage office environment, preferably focusing on outbound ... such as opening, closing, general requests for maintenance or service . QUALIFICATIONS Required Qualifications: The requirements listed below are representative… more
    Truist (06/10/25)
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