• Triage Consultant

    Pearl Interactive Network (Richmond, VA)
    …human services fields required + Minimum 1-year related post-graduate work experience + Contact/ call center experience preferred due to high call volume. ... (NMC)/Employee Assistance Programs (EAP) and work/life issues to military service members and their families. The TC I demonstrates...VA, TX, AL, MS, GA, WI, LA, TN, AZ ** Technical Equipment, and Remote Office Requirements:** 1. Broadband internet… more
    Pearl Interactive Network (06/14/25)
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  • Repair Vendor Performance Manager

    Windstream Communications (Richmond, VA)
    …relationship-building skills + Previous customer service and call center experience + Familiarity with the technical aspects of consumer ... personnel disclosure and approval requirements._ **Job Details** **Job Family** **Customer Service ** **Job Function** **Residential Call Center ** **Pay… more
    Windstream Communications (07/22/25)
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  • Physical Security Shift Leader

    The MITRE Corporation (Mclean, VA)
    …independently directs the activities of the security officers, receptionists, and Security Operations Center . This is a Part Time On- Call (PTOC) position, and ... and a culture of innovation that embraces adaptability, collaboration, technical excellence, and people in partnership. If this sounds...of the group to ensure the highest level of service to the MITRE community. Performs duties that are… more
    The MITRE Corporation (07/10/25)
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  • Cloud Network Engineer

    Ford Motor Company (Richmond, VA)
    …partnering with your Cloud Network Delivery peer group in operational support, technical design, and driving best-of-breed technical standards into the ... this role is part of our continued growth and technical evolution in our cloud environments, agility is a...by leveraging cloud native services such as Network Connectivity Center (NCC), Cloud VPN, Cloud Load Balancers, VPC Constructs,… more
    Ford Motor Company (07/25/25)
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  • Site Reliability Engineer II - CTJ - Top Secret

    Microsoft Corporation (Reston, VA)
    …and passion for quality to envision, design, and deliver Office 365 government cloud service offerings. Office 365 is at the center of Microsoft's cloud first, ... highly motivated, self-starter who thrives in a bottoms-up, fast-paced, highly technical environment Effective collaborator, experienced in creating technical … more
    Microsoft Corporation (07/10/25)
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  • Assistant Operations Manager

    Teleperformance USA (VA)
    …**and improvement of contact center day-to-day operations for inbound technical support and customer service support.** **This position is 100% ... + **Manage compliance and reporting for all center operations including call volume forecasting and staffing, client service commitments, budget, forecasted… more
    Teleperformance USA (07/25/25)
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  • 911 Public Safety Telecommunicator I

    City of Norfolk, Virginia (Norfolk, VA)
    …city. Home to the world's largest naval station and the business, arts, and cultural center of Coastal Virginia, Norfolk has been rated a top place to live, work, ... by caller. + Dispatch police, fire, or emergency medical service units by relaying information to street units, verifying...relevant information. + Train and certify on Norfolk 911 call handling equipment (CHE), to include multi-line NG911 and… more
    City of Norfolk, Virginia (07/25/25)
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  • Help Desk Technician I - Overnight Shift (11pm…

    Red River (Chantilly, VA)
    …to: + Provide first level of technical support in call center , while providing strong customer service . + Address tickets related to access, hardware, ... the organization's reputation with existing clients by providing exceptional customer service . Ideal candidates should exhibit enthusiasm, focus, and a keen… more
    Red River (07/24/25)
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  • BOC Specialist 4

    M. C. Dean (Alexandria, VA)
    …to tenant calls, work orders, alarms. ** CALL AND SITE COORDINATION:** + Works with call center to log and identify problem areas in the building. + Assists ... to maintain consistency and completeness of the work. **COMMUNICATIONS:** + Keeps Client/ Call center informed of questions, progress, information needs, and… more
    M. C. Dean (07/15/25)
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  • Operations Manager

    Leidos (Reston, VA)
    …Manager will be responsible for creating roadmaps and building programs for IT Service Management while also providing technical leadership to align IT ... delivery of IT Service Management inclusive of Service Desk and Network Operations Center services...and identification of continuous improvement initiatives for system monitoring, call volume reduction and increased self- service +… more
    Leidos (07/24/25)
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