- Nutanix (New York, NY)
- …with Heart.** **The Opportunity** Are you an experienced professional with a strong technical background in customer experience and a deep-seated passion for ... you will thrive on our team which values collaboration, technical credibility, and the opportunity to drive customer...with Nutanix technology. + Act as the post-sales trusted advisor for 6-8 strategic customers, overseeing customer … more
- Mount Sinai Health System (New York, NY)
- …adoption and satisfaction. + Presentation and writing: Strong ability to convey technical information in an accessible manner, conduct customer training, present ... goals and customer success metrics. + Serve as a trusted advisor to providers and administrators, offering workflow optimization insights and guiding teams… more
- Amazon (New York, NY)
- …scalable advertising technology solutions for strategic partners - Serve as senior technical advisor to partner leadership teams - Create architectural patterns ... As a Principal Partner Solutions Architect in the Amazon Ads Global Customer Development organization, you will be responsible for designing and delivering complex… more
- MongoDB (New York, NY)
- …a plus **On a given day in this role you will** + Work as a strategic advisor to your customer providing them with guidance on MongoDB best practices and their ... or with another internal MongoDB team members, advising the customer on strategies to optimize their technical ...the customer on strategies to optimize their technical environment or current spend with MongoDB, positioning and… more
- DataVisor (New York, NY)
- …to explain technical concepts to both technical and non- technical stakeholders + Confident in leading customer -facing discussions and executive ... results-driven. Come join us! Position Overview: As a Senior Customer Success Manager (CSM), you will serve as a...Act as the primary point of contact and trusted advisor for assigned enterprise customers, ensuring successful onboarding, adoption,… more
- Amazon (New York, NY)
- …metrics. - Lead the end-to-end pre to post sales cycle, including technical delivery of proof-of-concepts built in customer pre-production environments through ... Description The Senior Manager of Customer Success is responsible for leading a team... Success is responsible for leading a team of technical and non- technical professionals focused on driving… more
- Cisco (New York, NY)
- …and guiding production rollouts * Build deep technical relationships with key customer stakeholders and be a trusted advisor * Conduct workshops for ... * Help our customers be successful with Cilium Enterprise * Engage with assigned customer accounts to accelerate their value realization by designing, implementing… more
- Mastercard (New York, NY)
- …success plans, and feedback loops to proactively manage risk and ensure seamless customer journeys. Partner with product and technical teams to bring the ... and governments realize their greatest potential._ **Title and Summary** VP Customer Success Dynamic Yield Overview: Dynamic Yield by Mastercard is seeking… more
- Rocket Software (Albany, NY)
- …Engineer is an Enterprise Content Management (Mobius ECM) product expert and trusted advisor providing primarily post sales technical expertise to our customers. ... future product enhancements **Required** **Qualifications:** + At least 4-8 years of customer facing experience (database admin, technical support etc) working… more
- Zoom (New York, NY)
- We are looking for an amazing Customer Success Manager (CSM) to join our team. The ideal candidate will build strong relationships with customers ensuring successful ... of Zoom products and services. Your efforts will drive customer satisfaction and happiness. ABOUT THE ROLE: The CSM...happiness. ABOUT THE ROLE: The CSM is the Trusted Advisor , manages deployment, and product adoptions, and the full… more