- Bellows Plumbing, Heating, Cooling & Electrical (Santa Cruz, CA)
- …identify issues AI is unable to resolve, intervene as needed, and ensure a smooth customer experience + Serve as the primary point of escalation between AI ... an experienced and tech-savvy AI Response Agent with advanced customer service experience to oversee and optimize...and optimize AI workflows and scripts in partnership with technical teams + Provide feedback on system performance and… more
- Google (San Francisco, CA)
- …cloud native architecture in a customer -facing or support role. + Experience engaging with, and presenting to, technical stakeholders and executive leaders. ... Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical… more
- Amazon (Santa Clara, CA)
- …will advance applied data science best practices, leverage data and AI to drive customer experience (CX) improvements, and set new global standards for ... customer experience . This role requires you to...customer experience . This role requires you to work with a...this role requires combining deep business knowledge with hands-on technical skills to solve customer problems and… more
- Fujitsu (Santa Clara, CA)
- …and industrial sectors + **Consulting Experience ** : Background in technical consulting or customer -oriented technical services + **International ... the gap between our laboratory's cutting-edge core technologies and real-world customer applications. This role requires cross-disciplinary technical expertise… more
- Google (San Francisco, CA)
- …and qualify business opportunities by working with the team to understand key customer technical objections and develop solutions to resolve technical ... blockers. + Apply in-depth Google Cloud expertise to support technical customer relationships, including technology advocacy, supporting bid responses, product… more
- Google (San Francisco, CA)
- … technical stakeholders and executive leaders. **Preferred qualifications:** + Experience in prospecting, building and maintaining customer relationships from ... Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical… more
- Dynatrace (Mountain View, CA)
- …in their technical knowledge and personally. + Function as a frontline technical resource for "best practice" and informal customer questions. + Engage with ... adoption of the product, and foster growth of the customer 's footprint. + Be the customer 's advocate...Associate Level certifications (AWS, Azure, k8s, ) + Strong technical understanding and experience in SaaS industry… more
- Amazon (Santa Clara, CA)
- …position will advance applied science best practices, leverage data and AI to drive customer experience (CX) improvements, and set new global standards for ... customer experience . This role requires you to...customer experience . This role requires you to work with a...this role requires combining deep business knowledge with hands-on technical skills to solve customer problems and… more
- Google (Sunnyvale, CA)
- …cloud native architecture in a customer -facing or support role. + Experience engaging with, and presenting to, technical stakeholders and executive leaders. ... + Work with the team to identify and qualify business opportunities, understand customer technical objections, and develop the strategy to resolve technical… more
- Google (Sunnyvale, CA)
- …Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical ... modernizing legacy applications and application performance profiling and tuning) in a customer -facing or support role. + Experience with architectural design… more