- Molina Healthcare (Syracuse, NY)
- **JOB DESCRIPTION** **Job Summary** Provides customer support and stellar service to meet the needs of our Molina members and providers. Resolves issues and ... coordinate problem solving in an effective and timely manner. * Provide technical expertise to co-workers and handles elevated escalations. Provide service support… more
- Sprinklr (NY)
- …for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human ... experiences to every customer , every time, across any modern channel. Headquartered in...culture here: The Sprinklr Way. **Job Description** As a ** Technical Success Manager (TSM) - Core** you will be… more
- ADDMAN Engineering, LLC (Ontario, NY)
- …project specifications Customer Relationship Management + Serve as the primary technical contact for customers, from RFQ through production launch + Build and ... As a Customer Solutions Engineer supporting our plastic injection molding...injection molding operations, you will serve as a key technical resource during early-stage project discussions. You'll collaborate with… more
- Capgemini (New York, NY)
- …standards. * Mentor architects and technical leads across CRM and customer experience programs. * Contribute to enterprise architecture repository and CRM ... roadmaps, dependency maps, and architecture runway for continuous delivery. **Required Skills & Experience - Technical ** * Deep expertise in modern web (React,… more
- Google (New York, NY)
- …at Google . **Responsibilities:** + Identify and qualify business opportunities and key customer technical issues, developing a strategy to resolve technical ... equivalent practical experience . + 10 years of experience with cloud native architecture in a customer...legacy applications, and application performance profiling and tuning. + Experience engaging with, and presenting to, technical … more
- Comcast (New York, NY)
- …our Operating Principles; make them the guidelines for how you do your job. Own the customer experience think and act in ways that put our customers first, give ... data providers + The ability to learn & teach technical concepts to technical and non- technical...teams + Dependable and accountable Core Responsibilities: Independently manages customer relationships and oversees the client experience … more
- SAP (New York, NY)
- …Asset Management, Manufacturing, Logistics, or Product and Project lifecycle management. **SAP Customer Experience (CX)** - Knowledge of e-commerce, sales, ... processes. **What You Bring** + 2-3 years of professional experience with a strong foundation in technical ...and business processes, exposure to relevant technologies/ solutions, and customer -facing skills. + Technical and business process… more
- Pixalate, Inc. (New York, NY)
- …or other related fields (or equivalent experience ) + 4+ years experience in client-facing customer success, technical account management, and/or ... Director, Customer Success Employment Type: Full-Time Location: Hybrid in...networks, or other digital advertising technology vendors + Advanced experience in creating strategies, guidelines, and objectives to drive… more
- Kohler Co. (New York, NY)
- …to the Customer Success Manager. **Specific Responsibilities** + Provide best-in-class customer experience through calls, emails, chat, and video calls + ... being the voice of Kohler Ventures, ensuring that each customer has an above and beyond experience ...installation and utilization of product and advanced troubleshooting for technical issues + Become an expert in Kohler Ventures'… more
- Amazon (New York, NY)
- …or management consulting serving high-tech clients on go-to-market topics - Experience engaging and influencing senior customer executives, technologists and/or ... Description As Principal, Customer Success Specialist GenAI within the AWS Specialists...strategic thinking with operational excellence and generative AI focused technical aptitude to create repeatable, scalable mechanisms, and assets,… more