- Omnicell (New York, NY)
- …IT, Finance, Technical Support) to assist in understanding and meeting customer requirements. Provide direction and coordinate activities to support customer ... + Associates Degree or 3+ years of relevant Omnicell experience . + 3+ years in a Customer ...similar role + Aptitude to learn, understand and communicate technical information and solutions. **Preferred Qualifications** + Bachelor's Degree… more
- Cisco (New York, NY)
- …and Hypershield into customer networks to ensure their success. + Build deep technical relationships with key customer team members and be a trusted advisor ... Customer Success Architect, Isovalent Apply (https://jobs.cisco.com/jobs/Login?projectId=1444408) + Location:Offsite,...production **Minimum Qualifications** + Minimum of 3 years of experience configuring and managing Cisco Nexus switches or Cisco… more
- Pixalate, Inc. (New York, NY)
- …or other related fields (or equivalent experience ) + 2-3 years of experience in client-facing Customer Success, Technical Account Management, and/or ... Customer Success Manager Employment Type: Full-Time Minimum Experience : Mid Level Location: Hybrid in NYC Area (US-Based...and act on client goals and objectives in a technical environment + Self-starter capable of thriving in a… more
- GE Vernova (Rochester, NY)
- …and written communication skills. Demonstrated ability to analyze and resolve problems. + Experience in customer support ticketing tools. + Familiar with Power ... and transportation. **Job Description** This role covers the Level three technical support for GEV CIC Wireless and Optical portfolio globally based… more
- University of Rochester (Brighton, NY)
- …and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE Serves as a technical resource for the Customer Technology teams and/or department. ... Full time Scheduled Weekly Hours: 40 Department: 900084 ISD Customer Service Business Work Shift: UR - Day (United...designs. Uses expert skills to assist in resolving complex technical problems. + Researches and develops solutions to new… more
- Capgemini (New York, NY)
- …degree in computer science, business, engineering, or related field (or equivalent experience ). + ServiceNow Certified Technical Architect or Master Architect + ... NJ near NY areas **Travel** : 25% **Job description:** Platform Solution Architect - Customer Service Management (CSM) | ESM - D2 Location: Dallas, Texas Reports to:… more
- Google (New York, NY)
- …digital media and marketing, consulting, or financial analysis. **Preferred qualifications:** + Experience working with partners to identify technical issues and ... **Minimum qualifications:** + Bachelor's degree or equivalent practical experience . + 5 years of experience in media analytics, advertising sales,… more
- Rocket Software (Albany, NY)
- …product enhancements. **Required** **Qualifications:** + At least 4 to 8 years of customer facing experience (database admin, technical support, etc.) ... Experience deploying cloud server environments and applications, ideally with experience using Kubernetes + Previous customer facing consulting experience… more
- Wolters Kluwer (White Plains, NY)
- …of issues. + Analytical Skills: Basic analytical skills to track and interpret customer data. + Technical - Technical Proficiency: Stronger understanding of ... + Strongly preferred minimum of two year of business-to-business (B2B) client/ customer service experience ; preferably consultative customer service … more
- Capgemini (New York, NY)
- …robust, cost-effective, and competitive architectures that drive business value and customer satisfaction. **Key Responsibilities:** * Proven experience as a ... **Job Title** : Solution Architect - Customer Service Management **Location** : Dallas, Texas ideally;...CSM and ITSM transformation. * Ability to translate complex technical solutions into clear, value-driven narratives for both … more