- New York State Civil Service (New York, NY)
- …and a solutions-based approach.* Track interactions with customers utilizing our Customer Relations Management (CRM) tool.* Provide technical assistance and ... skills.* Interest in working with MWBE's.* Two years of experience in customer service and/or administrative roles supporting internal or external stakeholders.… more
- Corning Incorporated (Corning, NY)
- …within 24 hours regarding order, FDD and general product information. + Build technical product knowledge to respond to customer inquiries and recommend fiber ... manager has strong preference for candidates with 2+ years of experience in Customer Service/ Corporate environment. + Exceptional attention to detail in every… more
- Vontier (Albany, NY)
- …for this position is at an hourly $20 per hour + Annual Gainshare Bonus** Customer Service is the critical link to strong communications between the sales field and ... information, pricing, and product availability. You will inform the field of daily customer service promotions along with providing them with error free orders. +… more
- Capgemini (New York, NY)
- …Statistics, Computer Science, Engineering, or a related STEM field. + **Proven experience in customer analytics, commercial insights, or operational data ... in a consulting firm or in a data-driven role within industry. + Experience with customer journey analytics, churn prediction, personalization, or marketing… more
- Stony Brook University (Stony Brook, NY)
- …departmental needs. **Qualifications** **Required Qualifications:** Phlebotomy Certification by a technical training program. Two years of Phlebotomy experience ... . Computer competency with knowledge of laboratory and hospital information systems. Customer service experience in a clinical setting. Knowledge of insurance… more
- Under Armour, Inc. (Albany, NY)
- …Using industry leading tools, you will lead initiatives that strive tomake every customer touch point a rewarding experience that reinforces and builds brand ... Customer Service Systems Ops Analyst ** Customer ...to optimize efficiency * Support the Operations team in technical onboarding of new hires and upkeep systems *… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- … interactions and review/analyze customer feedback to evaluate overall customer experience . Assigns root cause and identifies systemic quality problems. ... compliance with defined processes and reporting standards + Monitors customer interactions for timeliness of answer, active listening, request/issue identification,… more
- Wolters Kluwer (Albany, NY)
- …systems. + ** Customer Advocacy Expert:** Leading advocacy for customer experience enhancements. + **Executive Collaboration:** High-level collaboration with ... on high-level feedback. + Collaborate with C-suite executives to refine overall customer experience strategy. + Maintain and enhance exceptional client… more
- PSEG Long Island (Bridgehampton, NY)
- …orders and be responsible for coordinating activities in order to provide service to the customer in a timely manner. **Years of Experience ** 2 years of ... and will have purpose-driven in-person interactions on occasion. PSEG offers a unique experience to our more than 12,000 employees - we provide the resources and… more
- New York Power Authority (Albany, NY)
- …preferred. + Masters Degree is preferred. + Minimum of 7 years energy experience with specific emphasis on customer engagement/account management is required. + ... Director Customer Business Development Location: White Plains, USAlbany, US...with the organization for implementation, and manages P&L. Leverages technical sales expertise to forge strategic business relationship with… more