- Amazon (New York, NY)
- …to customer needs, and have the skills and capacity to address customer outcomes. Possessing the ability to translate technical concepts into business value ... talk in technical depth with teams, you will cultivate strong customer , Amazon Global Sales (AGS), and ProServe team relationships which enables exceptional… more
- Cayuse Holdings (Albany, NY)
- …and procedures to independently deliver a full range of services to the customer + Provides complex and unique technical troubleshooting assistance, accurately ... **Qualifications** **Here's What You Need** + High school diploma or GED required. + Experience preferred Service Desk or Customer Service experience + Three… more
- Celonis (New York, NY)
- …to provide the best technical services for our clients + Assess our customer installed base IT landscape maturity for the region + Participate in pre-Sales and ... curious, smart and "learn it all" Architect with proven experience and a passion for designing solution architectures for...team to achieve revenue goals. You work with the technical teams at our prospects and customers to design… more
- Confluent (Albany, NY)
- …curve. In this role you'll partner with Account Executives to be the key technical advisor in service of the customer . You'll be instrumental in surfacing ... Remote, United States **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $136.7K - $160.7K * Offers Equity *… more
- PagerDuty (Albany, NY)
- …processes, and tools, enhancing team productivity, system reliability, and overall customer experience . **Basic Qualifications:** + Minimum of 12 years ... Engineer V - PagerDuty Automation** to join our diverse, customer -focused team! As **Staff Software Engineer V** , you...of professional software development experience with substantial experience in a technical leadership role, driving… more
- Amazon (New York, NY)
- …we ensure solutions support business growth, faster content launches, and enhanced customer experience . Basic Qualifications - 8+ years of specific technology ... launch. The ideal candidate brings a unique combination of enterprise-level technical depth, proven media industry experience , and exceptional… more
- US Bank (New York, NY)
- …with the primary goals of achieving cost-efficient revenue growth, best-in-class customer experience , enhanced risk management and operational excellence. With ... + Product Development + Channel Alignment and Management + Customer Experience , Research, Insight and Execution +...new mandates. + Expert in the product set including customer knowledge, technical components and key business… more
- New York Power Authority (White Plains, NY)
- …+ Carry out work to implement innovative technology projects at NYPA sites and customer locations by specifying technical request for proposals to procure and ... benefits. + Manage the implementation of new technologies by leveraging in house technical expertise with industry knowledge and experience to provide technology… more
- Coinbase (Albany, NY)
- …(ie Identity, Payment, Risk, Proofing & Regulatory, Finhub), Machine Learning, Customer Experience , and Infrastructure. The Release team within Developer ... with engineers and leadership to turn our product and technical vision into a tangible roadmap every quarter. *...into a tangible roadmap every quarter. * Provide stellar customer support to our internal engineers. *What we look… more
- IBM (Poughkeepsie, NY)
- …resolving complex technical issues, and ensuring a high level of customer satisfaction. Key Responsibilities: 1. Database Design and Implementation: o Design and ... Server). o Experience with database design, development, and implementation. o Experience with technical support tools, including ticketing systems, CRM, and… more