- Palo Alto Networks (Plano, TX)
- …review. As part of the Prisma SDWAN support team, you will serve our customer base by providing technical support, by answering incoming support inquiries and ... root cause analysis skills to diagnose and tackle complicated technical issues + Work to reproduce customer ...** + Minimum of 5 years of network security experience along with strong communication and customer … more
- Amazon (TX)
- …communicating trends to leadership, and suggesting innovative solutions on behalf of the customer experience - Assisting with customer communication during ... home security cameras. Basic Qualifications - 3+ years of customer service experience - Work a flexible...solve customer problems - Ability to document technical customer issues into notes that are… more
- Amazon (TX)
- …communicating trends to leadership, and suggesting innovative solutions on behalf of the customer experience - Assisting with customer communication during ... home security cameras. Basic Qualifications - 3+ years of customer service experience - Work a flexible...solve customer problems - Ability to document technical customer issues into notes that are… more
- Palo Alto Networks (Plano, TX)
- …troubleshooting on complex customer engagements and build positive external customer experience by working closely with Account, Sales, and Marketing ... of expertise, with a strong capability of detailing difficult technical issues to both non- technical and ...professionals. Under Focused Services, you will be a designated customer advocate who will assist in providing tailored support,… more
- Meta (Austin, TX)
- …internationally as needed **Minimum Qualifications:** Minimum Qualifications: 12. 6+ years of experience in a Technical Account Management or similar role, in ... management skills, to communicate effectively at all levels of an organization, for technical and non- technical audiences 15. Experience working with… more
- Palo Alto Networks (Plano, TX)
- …summaries in the ticketing system + Conduct multi-vendor troubleshooting on complex customer engagements, ensuring a seamless experience for public sector ... of expertise, with a strong ability to explain complex technical issues to both non- technical and ...engineering, mathematics, or related experience -or equivalent military experience + Travel to customer sites in… more
- SHI (Austin, TX)
- …inquiries within SHI's Managed Services portfolio. The Sr. TAM maintains a technical understanding of the customer 's environment to serve as a ... cadence calls with customers and internal teams. + Maintain technical understanding of customer environments to provide...**Other Requirements** + Completed Bachelor's Degree or relevant work experience required + 5+ years in a Technical… more
- Lenovo (TX)
- …cloud AI platforms (AWS, Azure, GCP) and hybrid cloud deployments. + Previous experience in customer -facing technical pre-sales roles (solution architect, ... and developing new leads within target accounts. + Lead technical discovery sessions to understand customer business...or relevant experience . + 5+ years of experience in technical pre-sales, solution architecture, or… more
- Amazon (Austin, TX)
- … customer architecture, implementations, and/or solutions - Internal enterprise or external customer -facing experience as a technical lead - Professional ... role, but rather an opportunity to be the principal technical advisor and 'voice of the customer '... experience or 4+ years of related work experience . - 2+ years of technical engineering… more
- Lumen (Austin, TX)
- …approach to positioning, messaging, and enablement. You will create compelling technical content, engage customer -facing teams, and drive initiatives that ... to marketing teams and guide the strategy discussions, support customer engagement and conversations, respond to technical ...is preferred. + Experience : 7-10 years of experience in technical marketing, product marketing, product… more