- EDB (Austin, TX)
- …reference and continue their journey on Postgres technology. The Sr. TAM is also the customer 's single point of contact into all technical areas of EDB. As such, ... customers in North America + Establish a close working relationship with their customer 's senior technical leadership team and become their trusted advisor. +… more
- Palo Alto Networks (Plano, TX)
- …**Your Experience ** + Previous experience in at least one customer -facing technical support position as Senior Support Engineer or as Escalations ... across diverse cross-functional teams with open communication + Previous experience in a customer -facing technical ...open communication + Previous experience in a customer -facing technical support role (Support Engineer) -… more
- Cisco (TX)
- …and Technical Incident Leader. **Must-have Qualifications:** + 10+ years experience in software program management or closely related roles + Experience ... working with customers and customer escalations + Experience with mitigating customer related concerns +...an escalation management program + Bachelor's/Master's degree in a technical field or equivalent experience + … more
- Rogers Corporation (Austin, TX)
- …Job Description: **Summary:** This role leads by example in delivering industry leading customer support experience . Working with sales, customer service, ... position utilizes technical acumen and interpersonal skills to assess customer problems and deliver solutions that bring value while creating and maintaining… more
- Consolidated Electrical Distributors (TX)
- …sales strategies, plans, and execution + Lead discovery sessions to understand the customer 's technical needs and wants, analyze the gaps, and propose solutions ... the overall technical approach for MES solutions + Communicate with customer IT representatives to understand customer IT infrastructure and policies and… more
- Siemens (Austin, TX)
- …Software seeks a proven and motivated individual to lead the team of customer technical experts and advocates for our largest accounts, reporting directly ... customer project managers, tracking all projects across the customer , identifying technical solutions, and orchestrating cross-functional collaboration… more
- Airtable (Austin, TX)
- …guidance on schema design, automations, and platform best practices + Deliver ongoing technical support for critical customer moments - from initial onboarding ... + Collaborate with Product, Engineering, and Support to surface customer trends, unblock technical challenges, and influence...that enable us to scale a high-impact Premium Support experience as our customer base grows +… more
- Safran (Grand Prairie, TX)
- …Power Units staff to ensure technical accuracy of operations and support of customer technical issues. * Coordinates with Safran Power Units teams and ... duration : Full-time Required degree : Bachelor's Degree Required experience : More than 8 years Professional status :...support of customer operations. * Responds to customer and shop personnel requests for technical … more
- Palo Alto Networks (Plano, TX)
- …summaries in the ticketing system + Conduct multi-vendor troubleshooting on complex customer engagements, ensuring a seamless experience for public sector ... of expertise, with a strong capability of detailing difficult technical issues to both non- technical and ...marketing collateral, manuals, and problem-solving guides + Travel to customer sites in the event of a critical situation… more
- ServiceNow, Inc. (Addison, TX)
- …and/or Finance/Supply Chain sponsors/stakeholders in solving business process and/or technical problems + Experience with Web Technologies (XML, ... pursue our purpose to make the world work better for everyone. Sr. Technical Consultant The Role A Technical Consultant (TC) for ServiceNow… more