- Iron Mountain (Richmond, VA)
- …field preferred or equivalent work experience . + PMP Certification. + Experience in external customer facing roles specifically related to customer ... customers. The Senior Client Delivery Program Manager works directly with customer stakeholders and internal Iron Mountain teams to implement business process… more
- Canon USA & Affiliates (Richmond, VA)
- …relationships Directly involved in the development and maintenance of existing customer reference sites/Key Account list. Assist in achieving and maintaining a ... higher level of customer satisfaction across our large contracts and organizations. Provide...Managers, and UL Regional Sales Managers to evaluate clinical, technical , and general sales skills of current UL RBM… more
- Pearl Interactive Network (Richmond, VA)
- …tracking quality measures, and provides ongoing feedback to ensure continuous improvement in customer experience . **Operating Hours:** 8 am - 8 pm EST ... Monday-Friday ** Technical Equipment and Remote Office Requirements:** 1. Broadband internet...recommendations on continual process improvements aimed at ensuring positive customer experience and maintaining service excellence. +… more
- ServiceNow, Inc. (Vienna, VA)
- …and teams, senior-level business executives and customers to provide a unique customer experience during the projects. + Provide weekly/monthly, quarterly ... impact on the function or industry. + Minimum of 12 years of high-tech/SaaS industry experience + 8+ years in Customer Engagement roles + Prior experience … more
- Trellix (Reston, VA)
- …tools. + You understand technical vulnerabilities and associated risk. + You have experience with a SIEM tool and working with SIEM Analyst. + You have ... customers to enhance their cyber threat intelligence capabilities by leveraging the experience , knowledge, tools, and data of the Trellix cyber defense enterprise.… more
- SHI (Richmond, VA)
- …customers. The Service Delivery Manager is responsible for the day-to-day management of customer service delivery and ensuring a high level of customer ... meetings to discuss progress and coach the team on managing customer interactions for improved service relationships. + Oversee servicedelivery operations, ensuring… more
- Southern States Cooperative, Inc (Burkeville, VA)
- …position allows the opportunity to develop specialized knowledge, skills and operational experience for the associate while assisting the location in meeting its ... and apply demonstrated sales ability to grow sales while maintaining existing customer base. Call on existing customers as well as prospective Growers/Producers in… more
- ManTech (Chantilly, VA)
- …degree and 5+ years of experience + Minimum 7 years of experience having direct knowledge of the customer 's operational environment, including (but not ... Proven ability to build and maintain constructive relationships among customers, stakeholders, technical teams, and contractors across the customer base. +… more
- Ensono (Richmond, VA)
- …years experience on the zSeries (mainframe) platform including "hands on" technical experience (installation and maintenance of products) related to CICS TS ... **Key Areas of Focus for this Role** + Fulfill customer service orders (CSOs) for mainframe z/OS customers in...the migration of newly acquired customers such that all technical hurdles are addressed in a timely manner and… more
- Amazon (Arlington, VA)
- …marketing, account managers and partners, the successful candidate will: - Understand customer pain points, gather technical requirements and correlate business ... with clearly-defined next steps - Present a high level, technical solution to diverse audiences which include AWS colleagues,...or equivalent - 1+ years of using a CRM ( Customer Relationship Management) tool experience Preferred Qualifications… more