- Medtronic (VA)
- …of technical , clinical field service, technical internship or clinical customer support experience . + A Bachelor of Science degree in an Engineering ... **A Day in the Life** The Field Service Engineer is the primary technical representative for Medtronic Cardiac Ablation Solutions Affera customers and the sales and… more
- Amazon (Arlington, VA)
- …technical audiences with the ability to lead technical teams in customer projects - Experience building ML pipelines with MLOps best practices, including: ... business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical...degree in Computer Science, Engineering, related field, or equivalent experience - 8+ years leading technical teams… more
- SHI (Richmond, VA)
- …platform, ensuring alignment with business objectives, scalability, security, and best-in-class customer experience . + ** Technical Leadership:** Set and ... for SHI, this role is ideal for architects with deep hands-on experience designing, scaling, and optimizing complex eCommerce systems. You will set architectural… more
- Confluent (Richmond, VA)
- …coordinating between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and ... Defense. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act...You will also utilize relationship management skills & industry experience to guide the customer on how… more
- IBM (Richmond, VA)
- …user adoption of IBM's products. **Required technical and professional expertise** Required Experience : . Prior success in a customer -facing role such as ... customer success, consulting, pre-sales, technical account management, or equivalent functions . Great presentation, communication, and interpersonal skills -… more
- Amazon (Arlington, VA)
- …initiatives that span delivery, product, and GTM teams to improve overall customer experience * Influence product roadmaps based on insights from ... emerging Generative and Agentic AI technologies to radically change customer 's experience in seeding and scaling our...the AWS cloud. Basic Qualifications - 5+ years of technical product or program management experience -… more
- Mass Markets (VA)
- …and customers Preferred (Not Required) + One (1) year of experience in customer service or Tier II, technical support + CompTIA IT certification COMPENSATION ... A strong customer service background is necessary to provide world-class customer experience . You will interact with hundreds of customers each week… more
- Amazon (Arlington, VA)
- …with business and tech leadership to define product and tech roadmap. * Solve customer projects by applying technical and problem-solving skills. * Create and ... day engineers might deep dive to root cause a customer issue, investigate why a metric is trending the...of AWS services. Basic Qualifications - 5+ years of technical product or program management experience -… more
- Amazon (Arlington, VA)
- Description Are you customer obsessed? Does your technical program management start with the customer and work backwards from there? Are you creative, ... AWS Worldwide Public Sector (WWPS) Business. The role involves translating internal customer strategy and requirements into technical and functional designs… more
- Lumen (Richmond, VA)
- …& engineering that consider not only technical design but also the customer experience requirements and implications throughout the stages of the customer ... sales and customer success leadership teams regarding the customer experience , product features/functionality, and service implementation/management. + … more