- Concentrix (Richmond, VA)
- …world providing market leading technology and insights to modernize and simplify the customer experience . Within our professional services team, you will deliver ... greater opportunities and brighter futures. We are looking for ** Customer Engineers** to provide technical leadership to...and within a team environment. At Concentrix, we provide customer experience solutions that may involve handling… more
- Amazon (Arlington, VA)
- …resource allocation and project success. - Evaluate and prioritize projects in conjunction with customer needs and technical team inputs. - Bridge gaps in team ... and analytical know-how, strong delivery record and proven project management experience to own strategic, tactical, cross-functional and technology projects and… more
- Amazon (Arlington, VA)
- …skills with the ability to explain technical concepts to both technical and non- technical audiences - Experience with selling consulting/professional ... Description AWS is known for its customer obsession. Our Professional Services teams are on... stakeholders to understand their requirements, translates them into technical specifications, and develops scalable and secure Generative AI… more
- Dominion Energy (Charlottesville, VA)
- …a new challenge, take the next step with a dynamic role that blends technical expertise and hands-on fieldwork. As a Customer Projects Designer with Electric ... assignments, expectations, and responsibilities increase based on level.** + This customer -oriented role, engineers technical electric distribution solutions by… more
- Amazon (Arlington, VA)
- … technical content, public speaking and white papers. * Experience navigating customer organizational structures, developing technology programs, defining ... a natural problem solver motivated to deliver a great customer experience and love to reach and...a training strategy to upskill technical and non- technical roles across the customer 's organization to… more
- EchoStar (Christiansburg, VA)
- …the issues needing technical assistance. **Key Responsibilities:** + Partner with Customer Experience Agents to troubleshoot and resolve technical ... or equivalent experience ; + 2-4 years of experience handling advanced technical support that includes...the ability to translate technical issues into customer -friendly language **Preferred Education and Experience :** +… more
- DuPont (Richmond, VA)
- …general queries and issues. Work with Technical Marketing to meet customer needs. * Experience in process troubleshooting, operational quality SOP/SP ... corrective and preventative actions related to quality management system improvement, customer satisfaction, quality related aspects of supplier and manufacturing. *… more
- Concentrix (Richmond, VA)
- …world providing market leading technology and insights to modernize and simplify the customer experience . Within our professional services team, you will deliver ... greater opportunities and brighter futures. We are looking for ** Customer Engineers** to provide technical leadership to...and within a team environment. At Concentrix, we provide customer experience solutions that may involve handling… more
- Deloitte (Rosslyn, VA)
- …technology who wants to work in a collaborative environment? As an experienced Customer Communications Technology Sr. Genesys Engineer you will have the ability to ... able to perform independent tasks as well as provide technical guidance to team members, as needed. + Lead...Work closely with cross-functional teams, including IT, operations, and customer service, to ensure integration and alignment of systems… more
- Amazon (Arlington, VA)
- …no Bachelor's degree. - 5+ year's management of technical , enterprise customer facing resources. - 10+ years' experience in software design, implementation, ... insurance industry knowledge. Your impact extends from reviewing complex technical designs and customer engagement strategies to...Computer Science, Technology, Engineering, Math or 10+ year's work experience in technical role in lieu of… more