- V2X (Springfield, VA)
- …and proposing innovative solutions to resolve technical and related issues + Customer Service experience in federal and or intelligence community. + Project ... operations. + Support the development and implementation of managerial guidance, technical direction, and acquisition strategies and solutions to swiftly resolve… more
- Philips (Norfolk, VA)
- …of clinical and technical resources for each project, to ensure the successful customer experience and guided by the statement of work. **This position will ... stream and answer customer requirements and questions, to include site drawings, technical specs, etc. Keeping the customer informed of project status and… more
- SAIC (Quantico, VA)
- …efficiencies, improve self-service options, modernize service management, and improve the customer experience . + Tracks customer satisfaction benchmarks ... industry developments, trends, best practices, and principles of IT customer support. + Provides on-site and remote technical...discipline. + Three (3) or more years of related experience . An additional two (2) years of relevant … more
- Parsons Corporation (Centreville, VA)
- …enhance service request support + Act as A key contributor to shaping the customer experience strategy across various touchpoints and channels; you will actively ... Adept at documenting service or product-related concerns promptly + Experience customer feedback for management review and...+ Ability to ensure a smooth transfer of the customer to the appropriate technical support group;… more
- Lumen (Richmond, VA)
- …inbound requests from various internal and external customers, ensuring a seamless experience throughout the entire customer lifecycle. This role is critical ... behaviors. **What We Look For in a Candidate** + Experience : 3+ years customer success or account...Technical Proficiency: Comfortable using CRM systems and other customer management tools. + Working knowledge of MS Office… more
- Amazon (Arlington, VA)
- …customers for adopting them. You should be passionate about delivering a great customer experience by deploying AWS solutions and driving innovation, and also ... of large-scale IT deployment or program experience . * 5+ years of experience leading complex, large-scale, technical or engineering programs with a proven… more
- Mass Markets (VA)
- …with your team and customers Preferred (Not Required) + One (1) year of experience in customer service, technical support, inside sales, back-office, chat, ... a trusted partner in the industry. This position supports customer service, technical support, and customer...sell new products and services, and ensure a best-in-class customer experience . In addition to providing exceptional… more
- Cardinal Health (Richmond, VA)
- …account needs are meet, and operational performance is optimized to enhance customer experience . **_Responsibilities_** + Provides outstanding customer ... **_What Customer Service Operations contributes to Cardinal Health_** ...issues resolutions as necessary. **_Qualifications_** + 3-6 years of experience , preferred + High School Diploma, GED or equivalent… more
- Cisco (Herndon, VA)
- …Team** Meet the Team Our Consulting Engineers are an integral part of the Customer Experience (CX) team delivering Business Critical Services to our customers! ... + Strong analytical and problem-solving skills with ability to solve technical problems. **Preferred Qualifications:** + Experience in deploying/supporting Cisco… more
- Cisco (Herndon, VA)
- …**Meet the Team** Our Consulting Engineers are an integral part of the Customer Experience (CX) team delivering Business Critical Services to our customers! ... 1442821 Customer Delivery Consulting Engineer Apply (https://jobs.cisco.com/jobs/Login?projectId=1442821) + Location:Herndon,...driving distance to Herndon, VA.) + Area of InterestCustomer Experience + Compensation Range102400 USD - 134600 USD +… more